All TotsBots products are covered by our 12 month guarantee. This covers fabric faults and workmanship for a period of 12 months from date of purchase. Read more here: https://www.totsbots.com/our-guarantee
I was very pleased with my purchase, they were very colourful and felt good quality. The baby has not arrived yet therefore I am unable to comment on fit and performance.
Our order has not arrived so cannot give a review !!!
I ordered two face masks over two weeks ago and have not received them. I have had no contact from the company except an invitation to place a review.
Great fast service even during lockdown. Low my products too!
We are new to cloth nappies and have only tried the titsbits trial kiwso far but we are loving it, so easy to use and no leaks for us so far the pretty cute designs are a bonus too can't wait to buy more
I know times are hard and masks are in incredibly high demand but you should limit orders so people get them within a reasonable time. Others can be notified when you have stock to buy so people don’t have huge waits once they have already paid. I made my order on the 11th and still not dispatched.
I have still not received my order.
Still waiting for my order
Placed order for face masks 16 days ago, still not dispatched. No updates, not replying to any emails requesting cancellation. Appreciate they're probably busy right now but terrible customer service experience nonetheless. Website gives no indication of level of delay. 16 days without dispatch is not 'slightly' longer than normal.
The quality of goods is really good, I’m impressed with the usability of the nappies as well. It was disappointing to have to chase a dispatch date, although when I did the customer service team got back to me quite quickly. I’d definitely use them again but with the knowledge that the orders take a little whilst to process.
Amazing service and amazing nappies!! Thanks totsbots!!
I love the nappies, my little one isn’t here yet though so I’m yet to test !! Exciting times.
A* thank you tots bots
Lovely quality and generally a great service!
Good quality nappy and exactly as described. Super absorbent- however on the flip side of this rake ages to dry.....guess I’ll just had to buy more pretty patterns :-D
Very good quality
I received my nappies on Monday, washed them a couple of times before using them yesterday and I’m really happy with them. No leaks , not bulky would definitely recommend.
brilliant product
I ordered the bamboozle night nappies. They look great and well made. The designs are beautiful. I look forward to using them when my new baby arrives. I can’t comment on their performance yet, as my baby hasn’t been born.
milena rygielska
May 25,2020Excellent items! My son loves it ! Item was delay due to Covid 19 issue ( high demand which is understandable) but company was in touch All the way through! Thank you