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Reviews 761
customer
Jan 05,2024Received confirmation call and e-tickets
Zaheer khan
Jan 05,2024Making best relationship towards customer with their services.
Resin T. Ravi
Jan 05,2024I am happy with the price.
customer
Jan 05,2024Sam was super helpful! Excellent customer service and the best prices.
customer
Jan 04,2024Iam happy with flight price
customer
Jan 04,2024Very happy with everything
Pam
Jan 04,2024Very good price and easy to book.It would be great if you have more payment options such as Paypal credit.
Mr Joel Browne
Jan 04,2024Excellent Price and Great Service
Sameer
Jan 03,2024Good customer service and support
Ravi Patel
Jan 03,2024my all experience is good with this this company
Haris Paracha
Jan 03,2024hi very good price
customer
Jan 02,2024Great service
BARBARA WILK
Jan 02,2024Highly recommend. Excellent prices and professional service. Thank you Sam!
Kiran
Jan 02,2024V quick, easy and cheap!
HT
Jan 01,2024It is good amoora gave me a good deal
Ross Walton
Dec 31,2023my 5 week experience with this outfit was quite interesting. I initially booked two tickets on a flight for a very affordable price. I received the confirmation from the company but never received confirmation from the airlines. After contacting the company, wondering what was up, they told me that while I had a confirmation, my payment details didn't go through so they tried to rebook me. Now the price had doubled. Oh well, so then without having to resubmit my payment details to them the payment went through no problem, weird it worked this time but not the first time when the price was less expensive. I then contacted the company weekly for about three to four weeks wondering when I can expect to receive my airline tickets. Finally, I did receive my tickets, the funny thing is that it was with completely different airlines than originally booked. I was still traveling on the correct dates but now with completely different airlines. The return leg ended up being non-stop, so that was an improvement. So all in all I did ultimately get my plane tickets, I'll give it 4 out of 5.
Martin Hafke
Dec 31,2023Would not use this company again. We were pressured to write reviews before our trip even started (through numerous phone calls). Then, as our trip started we found out our ticket had been changed (without any notification to us). We missed our connection as a result and ended up losing a full day of vacation (not to mention the hassle of having to rearrange hotel and travel bookings). While the company did pay for our hotel as we waited a full day for our changed flight, they went completely silent afterwards providing us no insight into their “investigation” over who changed our flight and why we weren’t notified. Further requests to resolve the issue were ignored and went unanswered. We suspect they changed the flight to a 25 hour connecting flight (rather than the 1 hour connection we had booked) to save money since the 1 hour connection was significantly more expensive than the longer connection flights we considered. Thoroughly unimpressed with the way they handled this and do not recommend them at all. Play it safe and stick with a reputable agency. This company does not deserve your business. UPDATE (Jan 12, 2024): Pay no attention to the response from the company below - it's just words and they have done nothing meaningful to resolve the issue. Be aware that their "customer service" experience is all simply a bunch of words designed to try to make you feel better while they just push the issue down the road hoping it will go away. A representative did call me and proceeded to inform me how this never happens and they want to resolve the issue. He informed me he'd reply within 72 hours. That was over a week ago and they are not responding to calls. Trust me, if something goes wrong, you will get nothing substantial from customer service other than hearing how this never happens to them and how they want to make it right - but it's all just words. They have no intention of actually resolving any issue. They're more worried about posting replies that sound like they're taking action but in reality they're just trying to salvage their poor reputation. If there was an option for zero stars I would choose it as one star seems to be giving them too much credit.
Sabrina Christin-spina
Dec 30,2023I had a great experience with this company. Good help and respectful service from Ronnie. I won’t hesitate to contact them for my next trip. Thank you
Clive Rutter
Dec 30,2023good customer service
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Ankit Singh
Jan 05,2024I got the confirmation call and got my e-tickets