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Reviews 596
Ryan
Jun 07,2023Double billed
Varna
May 10,2023I've generally enjoyed my experience with Ucraft. I've found new and useful features and they aren't unaffordable. Nice design options and GREAT ease-of-use.
Elen Arakelyan
Apr 29,2023I am extremely satisfied with the level of customer support that has been provided. The team is consistently prompt in responding to my inquiries, and demonstrates a willingness to effectively address any issues that I may have brought to their attention. Also, Ucraft offers a wide range of customizable templates and design options. This allows users to create a website that suits their unique needs and style preferences.
Elo Izlo
Apr 22,2023I love ucraft! great and simple way to build your website. For me what it makes the difference is that every time you have a problem or question the team is super nice and help me! I love this because make me feel secure with my website!
Kingdom Graphic Designs LLC
Mar 12,2023I had several questions and a few issues that I needed help with. Ani was very patient with me and not only helped to resolve the issue but gave me very helpful links to refer to for help as I continue to develop my website. I truly appreciate the Ucraft team always taking time to assist me whenever there's an issue. They make the entire process easier.
San
Mar 07,2023Bedros assisted me in solving a couple of problems I was having with my newly-created website on Ucraft. Unfortunately, while he was unable to deliver EVERYTHING that I needed, he was very helpful in what he was able to offer which got me on the right track. Ucraft definitely needs to hang on to him as an employee because Bedros knows his stuff!
Brandi Thomas
Mar 02,2023I love the templates and customer service have been A-1. Quick replies and detail directions. Will recommend U-Craft to anyone that wants to create a unique site different from Godaddy or Wix. Ani, Laurie, and Ines were so helpful. Made it easy to navigate and I'm not the most tech savvy.
Kate Scully
Mar 01,2023Super helpful to deal with, Bedros especially has always solved any queries I have & went out of his way to help me, I have 4 sites with Ucraft for different clients.
Jill
Feb 23,2023Very very very glitchy. I had a paid ecommerce store there for over a year, but the constant hang up include a permanent feedback tab placed along the scroll bar and their chat box expands with no means to retract it so you cannot access your site. They could not fix the problem on their end which made the service inaccessible and useless. If they care to fix issues like these, I would consider going back.
Jonelle
Feb 18,2023I managed to use Ucraft to create my company's website and it was super easy, even for an old geezer like me. And the great thing was, anytime I had challenges or needed help, I just used the chat box and there was always someone on hand to help within minutes. Thanks so much guys!!
Ani
Jan 30,2023Responsive service, high-quality software that does what it is commissioned for
Luca
Jan 30,2023Yet another person to whom they deleted the website without notice (as they did in reply to other negative reviews, I'm sure they'll claim here too that they notify: they don't). 30 days of inactivity and your website, as a free user, is gone for good. No grace period, no backup, no notification (and claim they cannot prove they notified me as their email are deleted after a couple months... seriously, as a website hosting company how little space do they have for near-blank emails?!?!). I was also not notified of the domain being disconnected for free users. The staff helped me somewhat fix a couple of design bugs in the website, but that's worth nothing if it all goes out the window. They obviously have a big problem with their notification emails not going out and until they deny this they won't fix it. So, if you're a free user with a little website that may not generate much traffic, BACKUP BACKUP BACKUP (or just go elsewhere really...).
nk_shdw Jaxx
Jan 29,2023Ucraft is a very competitive web builder that responds to customer needs. Mobile viewability, social proof integration, creative design templates, and SEO optimization are a few of the reasons you don't need to look elsewhere.
JaneCustomer
Jan 24,2023I have no complaints. Technical support is very responsive and helpful.
Kezia Tan
Jan 21,2023The live chat support team are the backbone of Ucraft. There is no way I would still be a paying subscriber if it wasn't for that team. Today in particular I had Bedros (everyone I have ever spoken to has been equally as helpful), who although we couldn't fully resolve my issues he gave great insight and knowledge, alternative options and passed on the issue and notes to the wider team to potentially make changes for the future. They really do make it easier, especially as a non website person. Ucraft is not perfect, but they are constantly updating features and tools. Their pricing compared to other places is the most reasonable I have found, making having a website accessible for a new/small business. Again thank you to the support team!
ELITE TV
Jan 14,2023Really helpful to a non website person great customer servicw
Carlos
Jan 12,2023Ucraft support team is incredible fast. The two times I needed ask something they were there straight away. Great
Kyleelise Thomas
Jan 05,2023I have relied on Ucraft technical support, and the results of the assistance are always exceptional. Today, I worked with Anna, who spent an unreasonable amount of time solving the problem of my logo posting instead of the story - in this case, an artist's obit. Two things: Anna taught me essential lessons on creating and posting, including using SEO and other features; second, I guess realizing how flustered I was, she fixed the more challenging aspects of the link. Ucraft support is live and unrushed. Anna's support was unrushed and compassionate!
Arthur Hicks
Dec 28,2022Great platform for website building nic user interface
M.S.
Jun 08,2023Customer service on POINT. Loved the quick responses and the attachment feature so I can clearly show what's going on on my end and the representative can send me step-by-step guides on their end too. Great interface that is perfect for beginners.