I was pleased how Ucraft support responded quickly to my questions. The instructions were given in an easy way to understand. I do not have a lot of tech experience, and my Ucraft support person was patient and walked me through the entire process.
Was sick for a few months, but when I came back, reactivated the website. Since my memory has some issues sometimes (73 years old) learning is not too easy. BUT the expert at Ucraft are absolutely dream people. They brought my memory back, got website up to date, added products etc. Cannot have better service.
Ucraft team via the internal chat is amazing and very responsive ! Thanks guys for the support !
By far.. the best!!! Ucraft is awesome, simple and easy to use
Ucraft is fantastic! Always so quick to respond and get the job done. Nothing negative to say from! Love these people.
They've been really accommodating with my inquiries and requests. They were able to solve the problem in minutes. By far, the best platform for me.
Quick, easy and efficient. I have few bridges to cross as I work with u-craft, but when I come to one- they help me cross it with ease. No problem writing a review when there is only positive to say.
Very helpful customer support live chat. Solved my problem quickly with their help.
Best website builder out there. Definitely changing the game!!!
i checked my website was off suddenly. and i need assistance from ucraft. since my location is in southeast asia, when i open ucraft site in the morning (my time) it is mentioned i could only get support in 3 hour time. then what i do is just typing it hoping for the support. which in turn Mel from ucraft save the day for me. she responds all the questions i have in just 5 mins. thank you for the support Mel and ucraft team!
Very supportive concerning what they did to solve my issues. I thank them so much for what they're doing. They were quick and on point. Very easy.
I moved our company website over to Ucraft a few years ago and have had no major issues, however whenever I have needed anything the support team is right on it to fix it and get me sorted. I highly recommend their service is second to none, they have checked my settings and got us back up and running quickly.
Ucraft is the best online site builder I've used, with the most helpful staff!
Vaghn, in chat, was great! Took care of the problem with little help from me (noob). LOL!
Since launching my website, I've needed to contact customer service a couple of times & they have been veyr helpful & resolved my concern each time in a very professional way :)
Great Experience with support staff (Miss. Ashkhen) and Awesome Service.
love it !! great !!
Great team! :)
Ninelle at Ucraft was extremely helpful and quick. We appreciate her help and answers!
Charlotte Symmonds
Nov 09,2021Excellent customer service - I can't fault it at all! I have a free website and they still gave me 100% customer service. Their website builder is super easy to work with and you'll be very happy with the results. Not a bad word to say about Ucraft! Superb.