Delivered in good time. Item exactly right in sizing and description
Quality gear at great prices. Excellent customer service I was helped out by both Lois & Bex when troubleshooting a faulty tent, they quickly arranged for the return of the faulty item and sent out a new one. Can't fault them! I will certainly be using this company again!
I recently bought the Gossamer Gear "The Two" trekking pole tent and two of the Gossamer Kumo 36 backpacks from Ultralight Outdoor Gear, and I couldn’t be happier with my gear and the great service I received. Buying from Ultralight Outdoor Gear was a wonderful experience. Their website is very helpful, with detailed reviews and specs on almost everything they sell. What impressed me the most was their listing of the exact weights of each item—important info for anyone wanting to go ultralight. Their descriptions of both "The Two" tent and the Kumo 36 pack gave me all the details I needed to make a smart choice. The ordering process was easy, and my gear arrived quickly and well-packaged. In summary, both the Gossamer Gear tent and backpack have gone beyond my expectations, and I highly recommend Ultralight Outdoor Gear for their excellent service, prompt delivery and user-friendly website. Their detailed product reviews and specs made it simple to pick the right gear for my needs. Thanks UOG!!
Superb service as always
Outstanding service as always.
Excellent price and service!
I like the Ultralight store. Its approach to testing and weighing gear is unique and thorough. I would guess it has saved me an average of 2 kg on my multi day trips. This purchase was for an Exped Lightning 60l which is an exceptional pack. Ultralight explained the upgrades in the new version. The supply was on time and not many sites carry this new version.
Being buying from Ultralight for years, items are delivered to Australia and usually arrive in 2-3 weeks with standard mail.
Delighted with the camping plates purchased from Ultralight Outdoor Gear. The plates were exactly as described. I found the website easy to use, postage was reasonable and the items were delivered quickly.
Good quality items & prices, I didnt experience any issues and the item was delivered quickly with email updates on the shipping process. Update 11/08/24: I've placed a second order with this company and again delivery was free and very fast.
Great price fast delivery
Great service
Not very impressed with the staff who worked there and answer the phones, quite rude very opinionated also some of the items I bought from there have been complete rubbish!. II have been hiking backpacking for a very long time longer than the owner of that company so I do know what i am talking about the products and the past time I wouldn't recommend that shop.Emperors new clothes anyone !.
Excellent customer service.
Great kit kept me safe and well in tricky conditions.
Fantastic Customer Service I had a product failure on one of the products I had purchased from Ultralight Outdoor Gear and they have been very helpful in sorting a replacement for me.
Great range of quality products, competitive prices and super fast delivery. Will be returning for more!
My orders are always dispatched quickly and arrive safely, and there's a big choice of delivery options to suit everyone. The kit is always top quality and is independently weighed and assessed by ultralight outdoor gear themselves.
I liked the clear photos of products. Informative product descriptions and the weights of everything is a nice touch. What I wanted was in stock, decently priced and sent quickly. Also it was a pleasant change to not have another £5+ on top of an order for postage when only needing a couple of things.
Stuart
Oct 28,2024Very good company. Generally reliable weight information and reliable deliveries