The customer service and support from the chat team has been amazing. They are fast and knowledgeable answering my questions and providing resources within seconds.
Excellent support from the team.
Very responsive support. Was able to resolve my issue in one session.
Excelente disposición para atender dudas y dar soporte.
I like the widget and it’s feature. Excellent start for me at least to have a lot of accessibility functionality to be added to my website and it comes for free !!! So I will keep checking for sometime and I am planning to immediately go to pro level. Also the support is perfect (prompt and professional) … I tried everything before I purchase, and so far all is perfect.
Very friendly personal, excellent support.
Great Plugin and great work. Support is very fast and helpful . Thank you a lot
Did i great job helping me fix my widget.
I was having a little trouble using your website, as the helpful video was starting on a screen I couldn't find. I had also jumped ahead, which surely make it more difficult for me. I explained to Rodrigo, and he knew how to diagnose the problem. He 'sat' with me, pointing me along the way, until I got it right. I am most grateful!
Your customer service support is great. Always answering and helping with technical issues in an expedite manner. Even though all of the staff that I've dealt with have been great, my go to person is Rodrigo Asai, he is extreamly helpful.
Rogdigo was very easy to communicate and work with. He understands the product very well and has your answers very quickly without wasting time. 2 great experiences today with him.
Great job. Very responsive.
Excellent Assistance, answered all of my questions
Just installed the app. Very easy to do and pricing I thought was fair considering the protection it is offering and the service to customers we are now able to provide. Customer service was quick and helpful.
Well it all started with a thought you most things do lol but I was thinking to my my self how in the hell does the rich get rich and I know for a fact it's not a 9 to 5 the that for sure 😃 and I looked into it and out that if you want to be Rich you buy stocks lots of them even if there dollars stocks but that's how I started
Online support was fast, efficient and friendly
The quality of service and customer care provided by Userway.org is exceptional. Service was easy to set up and we have peace of mind knowing that accessibility issues are immediately detected and corrected during monitoring. We are also grateful for the excellent customer service. Thank you to Rodrigo and the staff of Userway for their invaluable help.
Signed up for the free trial yesterday, trying to solve issue with languages of the widget. I contacted support and they got back to me in 2 min with very clear directions. Together we find a way to solve the problem and put the code needed in the theme to work. Problem solved! Signed up. My Tech Mark was extraordinary, he work like my concern was his one concern. Thanks Again
Great app that provides useful functions for impaired users and protects my clients!
customer
May 19,2022Rodrigo knows the product and responds fully and quickly.