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Reviews 553
customer
May 03,2022Seamless On-boarding! Alex, was so amazing in helping us get started with UserWay. The process was easy and we had things up and running in a matter of hours. We were provided all the details we I needed to feel good about our decision to utilize UserWay. Well done!
FOOD NOT BOMBS FREE SKOOL r
May 01,2022YOU DO NOT OFFER A PROGRAM FOR OUR NEEDS
customer
Apr 30,2022EXCELLENT!!
customer
Apr 30,2022So glad that this service exists!
Trey N.
Apr 30,2022Great job by the CSR at getting to the issue quickly! Thanks!
Willy Wood
Apr 29,2022Rodrigo A. was my support person, and he was great. He got back to me very quickly each time I had a question.
Kirk Zambrano
Apr 29,2022The best and quickest support that I have ever received! My Tech Jonathan answered all my questions and concerns.
Nichole Craddock
Apr 29,2022This was VERY easy to install and when I contacted customer service via chat for the Statement- they responded quickly and sent me the statement along with instructions to install immediately! Super helpful customer service and very simple to use! Highly recommend
Edison Bedoya morales
Apr 29,2022was looking for a gadget for accessibility on my website, and I had many doubts before hiring. The support was incredible, they absolutely answered all my questions, and I even did the installation and then they supported me with some questions about the installation. After getting the gadget up and running on the site customization was super easy and when it kicks in it does exactly what the gadget promises to do. I totally recommend it.
customer
Apr 27,2022Layanan bantuan agen mandiri
Matt Boden
Apr 27,2022UserWay has been a huge help in achieving WCAG AAA compliance for our own website, and for one of our clients. Both the scan product (and accompanying validation advice) and the AI Widget have been faultless. The team and support has also be top notch, and always on hand to help. Highly recommended. Thank you!
Wendy Ballen
Apr 27,2022I needed to get the Userway App to make my website ADA compliant. I chatted with Rodrigo who helped me understand the whole process. He did an excellent job!
HM
Apr 26,2022I needed to scan multiple pages of a vendor site that had authentication issues. I was getting stuck and contacted the help feature and dealt with Mark. Mark went above and beyond to assist me, treated me like a human being, and provide me with all the information I required at every step of the way. I have not had that level of customer support in such a long time. Userway are lucky to have him as a support - we need more Marks in the world!
Shawn landis
Apr 26,2022It's really good the customer help it's really good and they new what i meant and helped me
Daryl Schmucker
Apr 26,2022I had an issue where a few hundred domains showed up in my account that weren't mine. The support person volunteered to go through an manually delete the domains that weren't mine. I really appreciate the extra effort from Matheus.
L Alexander
Apr 25,2022Great service and easy to implement. Fantastic customer support from Matheus too!
Swamy Sunkara
Apr 25,2022Sir fince laga poor family my fymily troubles renthouse 4 number 2men working my brother reading B.s.c seonderayede novstill poste gurdetecrospedse course sir sareguruchi teledu sir
Vikisha Taylor
Apr 25,2022Realized my site was not WCAG and ADA compliant and found Userway through Shopify. After reading reviews and watching the demo video I decided to install and give it a try. The install was seamless and I actually wondered if there was more I needed to do. I reached out to customer service via the chat option (8:00pm on a Sunday night) and someone answered within 1 minute! His name was James and he was super helpful, he checked my site, answered my questions and even helped with navigation when I couldn't find something. All in all I'm happy with my one year subscription purchase and feel much better knowing that my site is compliant with US law and all together it took about 15 mins!
customer
Apr 24,2022So good So beautiful So nice Very good
1000 N. West Street, Suite 1410, 19801, Wilmington, US
https://userway.org/
Jan Hirabayashi
May 04,2022When I logged into my account and had a question about websites I didn't recognize, the chat support answered my questions quickly and thoroughly. Well done!