When it comes to utility connections, meter issues and arranging supply contracts, dealing with the big 6 utility companies can be a nightmare. Utility Smart Solutions is a one-stop shop for all of your energy needs. We provide a personal service that gives our customers one point of contact throughout the duration of their project, leaving you with more time for the important things in life. From new connections and upgrades right through to registering your supply and setting up your supply contract, we’re here to make sure that everything runs like a dream. Utility solutions are our bread and butter, so our expertise and knowledge ensure there are minimal delays, and that headaches are primarily resolved by us and not the customer. We only use highly rated GIRS registered engineers who are not only required to be professional and amazing at their job but also friendly and personable like us! We challenge our customers to find other utility solution providers who can offer such a clear and simple service and have the same dedication to customer service that we have. Our promise states that the customer is king and we truly believe that. By having one dedicated adviser throughout the whole process, we can keep an often complicated process simple and pain-free, freeing up our customers’ time to focus on the rest of their project.
Make the SMART choice!
I have found the company very easy to deal with & the fitting team on-site were very proffessional.
Once I had paid was passed to the planner Steven he sent me all the plans and dates for work to be carried out , did email him once just to check work was still going ahead he got back to me next working day to confirm. Engineers on site couldn’t have done a better job the re-instatement work done in the garden you would not be able to tell they had been there 10/10 wouldn’t hesitate to use again
Good service all round!
I wish i had just used US for all My service needs from the beginning of my development. They made the process that when dealing directly with utility companies is often frustrating and made it completely hassle free. Contact from Gemma from the office was always prompt and questions answered in good time. Service is certainly excellent. The work itself was carried out without any issue and our site was left tidier than when the workers arrived. Faultless service for a very frustrating process usually.
Chris and his team were brilliant. They completed the work in half the lead time, in a professional manner. Can’t fault them at all, communication was fantastic.
Fantastic company clean and tidy Very polite and helpful
Everything went according to plan,from our first phone call to arrange a gas supply through to the installation team.The staff in the office had the knowledge and the answers.It was a pleasure working with them
Got my gas connection quote from Chris. Very helpful and explained the procedure in detail.
a day agoNEW Save yourself hassle and money , don’t use this company. I contracted this company to deliver gas, electric , storm and foul connections for a small development site at a cost of approx £19k , after the start date was delayed by 4-5months due to a land registry issue they told me at the 11th hour that they were no longer able to carry out the storm and foul drain connections due to their contractors no longer carrying out this work and that the delay had increased costs to them that would prevent the rest of the work being done . They already had taken full payment for the whole contract and were not prepared to offer any credit . It cost me an additional £12k to get the work completed. Disgraceful behaviour and service. Avoid at all costs .
It was a very easy experience with excellent help from gemma The works we’re on time and couldn’t have been better . I also thought it was very good value for money
Great work and complete very professional
Very helpful and efficient
Very clear helpful information about what was happening with the gas installation from start to finish, really nice people from the first telephone conversation to the survey to the guys doing the digging and even informed me what would happen when they left 5 ⭐️ star ⭐️
The company were helpful and professional from the outset. Gemma, our contact, answered every question we posed. The installation was carried on the date as arranged, the work was competent and tidy. We would not hesitate to recommend this company.
The logistics of my installation was well executed. All participants of the works carried out were efficient and reliable, polite and friendly.
Turned up on time. Had an issue with Yorkshire Water but was resolved within a day.
Very helpful always at the end phone if needed everything when smoothly could asked for a better service
I would definately recommend Utility Smart Connections (USC) as they were prompt and communicative at every stage of the process and very tidy when coming to do the job - well done USC you did exactly what ou said you were going to do and on time.
Efficient and helpful
Mrs M Burnett-hurst
Sep 28,2023Great service and very efficient handling of paperwork and teams conducting the work.