Alexia was very helpful and explained everything to me clearly and thoroughly
Great service
Very helpful, sorted us cheaper Wi-Fi and explain all very clearly
Brilliant just what i wanted and the girl was first class
Switched my electricity to edf saving me money on my bills. Very knowledgeable person on the phone
Professional and helpful
Very helpful service, thank you!
Utility switchboard saved me lots of money on my electric, I was also offered a great deal on boiler cover! I will be recommending them to my friends and family. Thanks guys!
made it very easy to switch energy from scottish power
Spoke to Pete - handled issue promptly. Helped me in saving over £200.
Spoke to Chris, saved me big moneys
DO NOT USE The Utility Switchboard. Company Number 12511761 This company is owed by Mr Deva Carlton Born in Aug 1995 Mr Soyfur Rahman Born in March 1990 The same two men who own The boiler Company UK The Boiler Company LTD Company number 09078640 On The Boiler Company stationary which is used to harass customers, they fail to even put the correct Company Number using this one 1251176 similar to Utility Switchboard but missing the number 1 These two bully boys they are rude and obnoxious when you phone their customer service. They send text after text and letter after letter hounding you even though you have phoned up prior to your payment being over due, to cancel your policy. They constantly contradict their selves, moving the goal posts. They pray on the vulnerable, hounding and threatening you with court orders even though you have phoned them multiple times. I was sold The Boiler Company's service plan by Utility Switchboard which so happens to be owned by the same two men who also own two other company's advertise as partners on Utility Switchboard these are *Appliance breakdown Appliance sure.com Company Number 12117358 They have not updated their website and it still show their old address 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ *Smart plan. smart-plan.com not registered with company house although on Utility Switchboard they advertise Smart plan with the company number 09078640 which is the same company number as The Boiler Company smart plan website is apparently under construction so there is just a number to phone. Utility Switchboard is by no means transparent On Utility Switchboard website if you look at history this is what they state: Utility Switchboard was founded in March 2020 in the midst of the COVID-19 lockdown. We saw the sheer number of customers that were struggling to pay their utility bills, getting into debt that they couldn't afford and thought we needed to do something about it. All these company's including one called Boiler safe UK Company number 11302584 which is not advertised on Utility Switchboard or anywhere else that I can see, are run from the same office: 2nd Floor Melrose House, 42 Dingwall Road, Croydon, Surrey CR0 2NE The irony that they are on "trust pilot"
I tried the website but I was unable to continue as my phone number had to be shown for them to ring me but my current condition makes speaking almost impossible so this impasse brings out all my insecurities damaging my fragile mental health.
Hi, great service from Liam. Very knowledgeable and helpful. Would recommend Utilities Switchboard. 👍
Joan Abulume who dealt with my call was very helpful and professional throughout. I was already on a good deal which had run its course and expected to be put on a higher rate however I saved some money as she switched me to an even lower rate. All effortless and very smooth!
Hi can you call back me bcz I want to also for electric contact with yoi
Was totally led up the garden path fell totally edf has done a complete turnaround because they say my smart meter isn’t the right one should have stayed with Utility
Explained everything prices and got a really good deal!
Very polite and professional dispute the terrible phone line.
Eric Wilson
Apr 19,2022Jonnetta was really helpful and polite credit to your firm lovely young lady