To leave a review you need to be logged in
Vaping wizard is an online vaping store based in the West Midlands offering a huge range of e-liquids and e-cigarettes from the top brands and manufacturers of vaping products.
We use our knowledge to ensure we buy the best, most reliable products at the lowest prices possible.
We strive for customer satisfaction, priding ourselves in offering top quality products and service at low prices across the vaping world.
With more than 500 lines of e-cigarettes, accessories and liquids in stock offering First Class delivery on orders placed. *Free UK delivery on orders over £20.00
Reviews 74
Abdul Khan
May 31,2024Amazing service and great range of products. been using these guys for 2 years now and are always spot on.
Jaiveer Waraich
May 31,2024Good service. Very polite
Ella
May 31,2024nice and friendly, always have what i’m looking for!
Lindsay
May 31,2024Good prices, excellent service - friendly and helpful.
Rv
May 31,2024Great customer service and a wide range of vapes and flavours
Megan Finneganxo
Mar 02,2024Amazing customer service would recommend the vapes last long and great flavour
Kelly Brett
Jan 04,2024Ordered two R&M 7000 vapes just for them both to be fake! No reply from them either! If it wasn’t for my partner who worked in a vape store, I wouldn’t have known. Fake disposables can be detrimental to health. We will be taking this legally.
Sara
Dec 04,2023Excellent products. All received in 24 hours. Highly recommended!
Pavla Novakova
Nov 30,2023Ordered 2 disposable rechargeable vapes. Verified both products and both are genuine and good to go. Was a bit worried after seeing reviews on here but my experience was good.
Shaks
Nov 28,2023My order was delayed, despite paying £3.99 for first class delivery. I sent an email asking for that £3.99 to be refunded, but no response. Now they’re acting blind to my email :/ Response: Order: 39576 I ordered 3 Darwin vapes and I sent you an email to your response stating my order is delayed. My order was not sent out on time.
Lynne Turner
Nov 02,2023Placed many orders from these before and not a problem , suddenly there is a problem with my delivery address , take ages to contact you back told at first would have wait until it was sent back to them I then asked for either a refund or replacement they refunded but took the price of the delivery off the refund when it was free delivery I will not be using again and will make sure other people know as well had I got the full refund as I should of I would not have had to write this review as mistakes do happen really bad customer service
Natalie Cole
Oct 06,2023Ordered 2 packets coils sent wrong product don’t answer messages and the products sent are cheaper than charged. Send 3 messages not one acknowledged. Dispute with bank now. Another of my list
Sandor Nagy
Jul 22,2023Missing, counterfeit products and faulty products. When I received my order I spotted 2 item is missing, replyed on the confirmation email with no reply so far. After that a Elf Bar Lux 1500 puff ran out in less than half day (should last 1.5 week), checked the packaging, no expiry date anywhere: means it's counterfeit. Other ones too. Tasted a 600 Frunk bar and tasted like hangover vomit. Contacted customer service for requesting full refund. Will update later. Update: Customer service is refusing to refund the amount and refusing to admit their fault despite I sent back unopened products too. Despite they stated they refunded only the undelivered products, in a week it's also haven't happened. Try to avoid this company. Will update later.
Moi Nicolle
May 31,2023Genuine; I recommend
Si Moore
May 16,2023Excellent delivery, Excellent product, think I've found my new supplier
Red Watkins
Apr 03,2023I was sold 2 packs of counterfeit AWT 18650 3500 3.7v batteries. Argued with me that they were genuine even though the official AWT site said they weren't. All the batteries they sent me had identical serial numbers. The website on the box didn't work either. Had to search for AWTs official website to check them. Ended up having to threaten them with trading standards and police after looking up my rights on the citizen advice website. They said at the start they would refund me, then changed their mind and would only refund me after returning the evidence of the crime. So they wanted me to send potentially explosive/fire hazards through the post, endangering myself and unsuspecting package handlers. I called the banks fraud team and was told in no uncertain terms to get the items out of my house and in to the wheelie bin, not to send them through the post at all, and the fraud team were scheduled to call me at 8am tomorrow morning if I wasn't issued a refund. After hours wasted researching my rights, contacting my bank I informed Vaping Wizard what the bank recommended I do, they finally refunded my money. The batteries are in the bin which is where they will stay due to safety reasons. So glad I checked as I was taking them on holiday with me, on to a plane... I'm sure the airline would have loved to hear the excuses I was given. Will not be using this company again. I shouldn't have to argue to get my money back for obvious fake items. I'm also posting this on Trust Pilot after my experience, I'm sure they won't mind as they tell me they have plenty of satisfied customers, so one bad review won't make a difference will it. I just want people to be aware, you should all check the authenticity of your goods before using them as these sites do not. I for one, am glad I did. My vape batteries had just ran out and I was about to charge these and use them. Dodged a bullet by checking them. AND DO NOT KEEP A FAKE AND SEND IT BACK TO THE SHOP. YOU ARE ENDANGERING YOURSELF AND OTHERS BY DOING THIS. I just glad they finally issued my refund... although I haven’t received it yet. We will see. I can't, in good conscience, ever use this company again. Edit - Abusive staff! Sent me abusive messgaes, getting personal and nasty. I recommend everybody avoids this online store. They think you should like being sent counterfeit and potentially dangerous items. Reported them to Trading Standards and Action Fraud with the police.
alan
Mar 01,2023Another I’m crossing my fingers for my order to come. Order was placed on February 24, 2023 A week later no order confirmation? 3 stars for for the items! 1 item was substituted? 3 Stars are for not fulfilling my order correctly
Maddison Clarie
Dec 03,2022Great service, best vape shop
callum adderley
Dec 03,2022Great shop and great service
1 three shires oak road , B675ax, Smethwick , GB
http://vapingwizard.co.uk
KNOWN MUHAMMAD
Jun 02,2024Best shop ever you have to come. Staff is so nice 100 percent respond .!!,!