To leave a review you need to be logged in
Varooma is an established and vastly growing logbook loan company based in south London with a network of agents servicing customers throughout England & Wales. We specialise in alternative lending and our aim is to solve people's short term cash flow problems by using responsible and manageable lending practices.
Reviews 877
Dean
Oct 12,2019Agent who came to my door I would give him 10/10 but the rest of my experience not so good hard to get a hold of hung up on
Claire
Oct 11,2019Amazing Customer Service from the start and explanation on how the process works in details too and very quick and effective. Will be recommending this company!
Brett
Oct 10,2019Easy and professional
Christine Mellor
Oct 08,2019Great service. They were very helpful. I would definitely recommend them.
Ross
Oct 08,2019Excellent service quick payout would recommend to friends and family
Louise
Oct 08,2019Excellent service
Kevin Whitworth
Oct 07,2019Was easy to apply appointment same day and money into my bank in a couple of hours great service would recommended to anybody
Neal
Oct 07,2019Very good service
Marina
Oct 07,2019I spoke with Matt on the phone and went through all my incomings and outgoings, I was so glad I was completely honest about my CCJ (which Matt really appreciated) otherwise I would have been turned down. I then made an appointment to meet Dave, who kept in contact all the way through, and helped me work out if I had all the correct paperwork (much easier than I thought it would be) then when everything was signed off I received the money a few hours later! I love the fact you can payback earlier and pay less interest. Would definitely use this company again, if I needed a boost 😍
Martin Bucak
Oct 07,2019Amazing and quick service. Application sorted within hours and money in my account by 8pm the same day. Staff very friendly.
Richard
Oct 07,2019Excellent service and excellent quality there team are very good
Irinel
Oct 07,2019Fast approval and fast payment
Lez Cooper
Oct 02,2019Further update .. . Excelled themselves today ... gave me a refund of over £900 2 months ago, CALL ME TODAY AS THEY SAY I OWE THEM MONEY AHAAAAA.You literally couldn't make it up. Still its reminded me to chase the FCA. still no reply to my complaint to Varooma even though it was sent 3 times on two of these occasions they were sent direct to customer service agents to be forwarded on no reply to my SAR request either. Update to my previous review... This company also have not replied to my complaint nor my subject access to report. Would appear the FCA are snowed under with PPI complaints. Anyone who has a complaint against this ccompany keep chasing it with the FCA. And remember to read their google reviews for a truer picture of this conpany
Laura
Sep 28,2019Very quick service and the guy who came to check my details was great.
Mark
Sep 28,2019Great customer service
Rebecca
Sep 26,2019Quick and easy to use company
Chris
Sep 26,2019very fast service and turn around. only frustration is having to call a few times to get the payment altered due to admin issues
Chris Jackson
Sep 26,2019Brilliant fast no hassle top job 👍
Lynda
Sep 26,2019simple, straightforward and lovely customer service from the person on the phone and the gentleman that came to my home to sign the paperwork. Brilliant service
Hersham Place Technology Park, KT12 4RZ, Walton-on-Thames, GB
http://www.varooma.com
matthew
Oct 13,2019Calls at night when sleeping when due up at 4 am for work person that came too my home didn't check v5 so all started from there then rang too complain and they was very rude over the phone for there mess up not a good company at all