Insurance Times and Hertfordshire Business Award Winner. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Very comprehensive explanation of policy best suited for my pet dog Molly.
Easy and clear to setup insurance for my pet
The claim was accepted and dealt with very efficiently.
We have been with Vetsure ever since getting our first dog. The cover is good, even with a lifetime excess and choice of excess amounts. We appreciate the convenience of our vets being able to handle the admin of claims. It is though quite expensive. We have two dogs, both insured with Vetsure and feel that the multiple dog discount should be greater. Nevertheless, based on our experience to date, we would not move from Vetsure.
Simple and efficient claim process via the vet meant that once I had paid the initial excess, all I had to worry about was getting my dog better. Clear breakdown of the claim amount and any payments I needed to make were emailed to me. Thank you, Vetsure.
Hi with Bonnie not being well it was nice to know we had satisfaction with having Vetsure Pet Insurance as a back up of the cost at the vets. All went smooth from start to finish in our claim with Bonnies bad health. Very pleased with result. Mr and Mrs Shearwood
Almost all sum of excess (2000) was paid without any long disputes. Vesture Pet have made all communication with vets quickly and independent. We were in pleasant shok how easy it was done.
During what was a worrying time with my lovely dog between Vetsure and my own vets the procedure to make a claim on my insurance was completely seamless. Claim form completed by vet, forwarded to Vetsure and shortly afterwards relevant funds received directly into account. Very efficient service.
Outstanding service from Vetsure when my Spaniel developed a sinister lump between his toes. All dealt with professionally, fairly and with the minimum of fuss. Call service staff were first class and I was kept in the loop throughout. I would recommend without reservation.
I have always found vetsure very helpful the best
The service was very supportive and responsive plus the claim was paid astonishingly fast and in full. We were thrilled and our dog happy and well
Excellent service throughout when we recently required their assistance. Dexter now fully recovered.
Claim processed very swiftly with no fuss.
Easy to claim as vet practice provided form and took it at the second visit. Subsequently communication was by email. Pleased to have part of the special diet covered by the policy.
When bertie our cocker spaniel had a suspected sprained foot your company ( vetsure ) acted swiftly and professionally with a good outcome 👍 thank you
Fast and efficient settlement and an excellent level of cover. My cat has an ongoing condition and is now 14 years old. I have had him insured with Vetsure from about 10 weeks and thank goodness for it.
I use Vetsure for all 4 of my cats and the process is so easy when making a claim. The staff are friendly and helpful and also my Vet's have encountered no issue when dealing with a direct claim either. Highly recommend Vetsure to anyone looking to ensure their pets.
Easy to sign up. Very helpful. Easy to inform them when one of my pets went to a new home
I would definitely recommend vet sure. Been with them for many years.Always polite and helpful and understanding and great value.
Paul Senior
Jul 12,2023Picked up a leaflet from our Vet, very impressed with the brochure contacted yourselves spoke to a lovely lady who was so helpful...1st Class service