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Vetsure Pet Insurance

4.5 (830 Reviews)

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Insurance Times and Hertfordshire Business Award Winner. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!

Reviews 830

4.5

Out of 5.0

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david thomson
Dec 16,2019

Never any problems with payment for claims.

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Katie
Dec 16,2019

Quick and efficient service!

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Caroline
Dec 12,2019

Prompt and efficient service.

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Laura
Dec 12,2019

Linked to my vets so only had to pay the excess. Literally saved our cats life, as there was no way we could of afforded paying out so much, so close to christmas. Great service and played out quickly. Website and account are easy to use. Would definitely reccomend.

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Gill and thanks for your order
Dec 11,2019

At annual check of my 5 year old perfectly healthy Cat, Resorptive Lesions were detected but no Gingival - hereditary disease diagnosed truly unforeseen but Vetsure refused to support the Claim instead hiding behind the ' we don't cover dental as a way out', the lesions were in my cats mouth- it just so happens that this clinical condition shows in the mouth causing great discomfort. Thinking about this total lack of care shown by Vetsure, I would be interested to see if they would support a claim for Mouth Cancer as the result would be the same from the Cats point of view-pain tooth removal, numerous visits to the Vets. This is what we are all warned about Insurers who take the money but do not pay out- pet owners beware use Vets Medi Cover - I will

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Louise Kendrick Fields
Dec 11,2019

So far I am pleased with them. Long may it continue. Everyone has been very nice.. ⭐️⭐️⭐️⭐️⭐️⭐️

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Sue
Dec 11,2019

Have just made a claim for the first time for our dog. The claim was dealt with very promptly and the vet was paid directly and it was settled in full.

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Jenny Fox
Dec 10,2019

Claims are settled within days and can all be done on line so easy .

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Sarah
Dec 06,2019

Vetsure are one of the best pet insurers I have used. They always respond quickly and settle bills promptly. The last claim was paid to my vet within two days! Would highly recommend them.

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Jonathan Knox
Dec 06,2019

My wife and I have covered our dog Bramble with Vetsure since we first got him 4 1/2 years ago. Unfortunately Bramble suffered an injury this year, and our local emergency pet hospital, although they tried valiantly, were not able to help Bramble recover. We took the sad decision to put Bramble down as a result. Upon contacting Vetsure, they were fantastic; supportive and caring. Our policy was fully paid, without quibble, and in a very timely manner. My wife and I fully recommend Vetsure as a first-rate insurer.

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Katy Ball
Dec 06,2019

Very good and paid up promptly. Thank you

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Mrs Carol O
Dec 05,2019

Vetsure have given us excellent service for our three dogs. I have recommended them to friends. Efficient, professional and speedy. Carol O'Farrell

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Mr Philip Hewett
Dec 05,2019

Excellent experience. Paid our excess and the vet and insurance company did the rest. Something we didn’t have to worry about at a stressful time. Thanks.

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Heidi
Dec 04,2019

Excellent service, was there when needed

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Kate
Dec 04,2019

My claim was handled extremely quickly and efficiently which made life so much easier. Thank you.

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Sue
Dec 04,2019

Very good service, attentive staff and no quibble pay out. It does come at a price as the cost is very high so I am unlikely to renew my policy due to cost alone

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Les Orme
Dec 04,2019

Prompt efficient reimbursement of the fee claimed. No quibbling. We experienced a similar standard of service last year.

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Oliver
Dec 04,2019

Clear communication. Easy form to fill in. Thanks,

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MASON
Dec 04,2019

Very pleased with your service very quick and efficient service.

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Angelika Braid
Dec 04,2019

No hussle, just a great support from the pet insurance in every step of the way of us having to claim for illness of our pet. Can only recommend Vetsure Pet Insurance

0800 050 2022 [email protected]

1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, GB

http://www.vetsure.com

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