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— Quality External and Internal Doors at Great Prices One of the UK's largest online door retail stores, located Derby in the Midlands but distributing doors nationwide to Builders and Homeowners. Since opening our doors in 2011, Vibrant Doors has grown and developed a wide range of internal and external door ranges suitable for any new build or remodelling project. We pride ourselves in offering higher than normal specification products, and are known by Builders and Carpenters for our high quality doors and door systems. We aim to continue our growth and to continue to provide our valued customers with quality interior and exterior doors & door products, from single leaf doors to internal and external, folding and French door systems, while ensuring great value-for-money pricing across the full range. Our customers can take advantage of the UK's lowest pricing, on leading door brands such as Climadoor, LPD, XL Joinery, Deanta, JB Kind as well as others with a huge depth of knowledge where we can support you with technical advice where required before selecting the products to buy. Shop online today for great quality doors, at great prices from Vibrantdoors.co.uk, part of the Vibrant Doors Ltd Company. — Internal Doors
French Patio Doorsin Aluminium or uPVC
Bifold Patio Doorsin Aluminium or uPVC
Sliding Patio Doorsin Aluminium or uPVC
Internal Bifold Doors
Internal French Doors
Mexicano Oak Doors
Reviews 879
Ray Turner
Apr 27,2023Absolutely no help. Instructions sent made little sense so I rang to get advice and was told to ignore instructions. So I asked how to calculate the height of the doors and was told how much I could cut off but not how much I needed to cut off. I’m now left with a £750 set of doors that I am at risk of ruining. Also poor quality framework made of engineered wood covered with a thin veneer. I would definitely not recommend.
Nick Lewis
Apr 19,2023My advice is don't deal with these people. I bought 9 Oak doors. 3 With Glass in. 2 Of the doors have faulty glass. Marks in the Acid Etching (frosting). Vibrant have not offered replacements or a refund after several threads of communication and doing everything they advised to remove marks in the glass. The glass has marks in but it's part of the production process of the glass. You can't get to speak to Customer Service. I've still got 2 faulty doors and the matter is going to go further, probably for a good while yet. It makes me so angry these companies get away with taking the money and completely ignoring they have supplied faulty goods. Our order was placed 13th March 2023. I wouldn’t have given any stars but I have to give at least one to post the review. UPDATE: Thursday 11th May 2023. Yet again we were asked to try a different method to clean off the marks in the glass. I can't put into words how angry I feel writing this. Anyway, we did that and, yes you guessed it, it didn't work. Sent video and pictures of the cleaning to Customer service and recieved a reply next wroking day (Friday 5th May). Reply basically said 'I'll have a word with my boss when he gets bak from anual leave on Tuesday 9th May 2023' saying 'we will look at getting replacement doors to you'. Yet again nothing from them (Vibrant) since then. That's nearly another week gone.UPDATE: 4th August 2023 Okay so, I had to buy two new doors out of my own pocket. For anyone reading this will never stop. Whenever I feel like I will slate this firm as much as possible. Trading Standards did nothing. Citizens Advice took my case and gave me a number. Wow, brilliant (not). You can't even contact CA. I suspect that's due to so many companies like this simply getting away with it. I've completely lost faith in Human Nature. It's cost me over £486.00 to replace two doors with fitting costs. I advise don’t buy doors from these people. What you are actually doing is helping someone get rich off honest customers.
Mr Luke Longley
Apr 18,2023Ordered the Ogee skirting board and whilst what turned up is labelled as Ogee skirting board, the photo on website is a misrepresentation and does not show an accurate design of what turned up.
Mrs Cronshaw
Apr 14,2023A great prompt delivery, kept good communication throughout. When our joiner started to fit the doors we needed another roller part, we rang and within 48 hrs had the part in the post. Great quality doors and service. Thank you
Andy
Apr 12,2023The doors took 3 months to arrive, after the website said 5-7 days for delivery when we ordered. We wanted them to keep heat in during the winter in view of the high gas prices but didn’t get them till spring. When they arrived we then discovered they needed painting, didn’t come with handles or any hinges. Really disappointed by the whole experience
Chump
Apr 05,2023The pictures that they use to show the products are inaccurate, and gives you a false impression of the finished article. Unattainable time scales to advise of damaged items. Unless you are a joiner you do not know what you are looking for in the products to advise when they are delivered. An unqualified customer would not know what to look for and would need an experts advice. Customer services are tunnel visioned, a waste of time and are not realistic, they just quote the terms and conditions of the sale. No empathy or expertise. Avoid if you can and find a customer friendly company with quality products that are sold as seen!
Mark
Apr 04,2023Poor quality and poor service to faulty parts received
Hannah Ware
Apr 03,2023Great products and service. Only bad point is having them delivered at 6.30am!
annelieselloydyahoo.co.uk
Apr 02,2023Don't use this company. I cancelled an order before it was sent out to me. I've contacted them twice as they hadn't refunded me and they still haven't refunded me two months on.
Nicky Stockil
Mar 31,2023Very friendly and helpful delivery, thank you
Sean Connor
Mar 31,2023Marvellous doors at great prices
Clifford Reid
Mar 31,2023The website was very easy to follow and I rang them for some advice which was given very professionally and easily understood. The door I purchased was excellent and actually exceeded my expectations and was promptly delivered as scheduled. I will not hesitate to use them again.
Mrs lezley bodilly
Mar 30,2023Excellent service from this company, Excellent delivery service by friendly helpful delivery man.. and the doors are FABULOUS!! I am delighted with them and would highly recommend to anyone
Kevin Gill
Mar 29,2023Delivery was late. I had already left for work so could not inspect the 4 doors. One door has damage to a bottom corner. I have not had time to inspect the other 3 doors.
Julia Peters
Mar 29,2023Quick delivery.
Adrian Roberts
Mar 29,2023Door was damaged but under packaging refused to sort issue. Avoid this door company at all costs
Richard S
Mar 28,2023Reliable delivery for been up in the highlands! Pleasant people on the phone
RICO
Mar 28,2023Staff was amazing very helpful and the door arrived on time as advised. Great service and very happy with the door
Amie Hammond
Mar 28,2023Excellent service and delivery, would definitely buy again
Unit 2, Sinfin Central Business Park, Sinfin Lane, DE24 9HL, Derby, GB
https://www.vibrantdoors.co.uk
Paul Turner
Apr 28,2023Seen a few bad reviews about the customer service on here. To be fair I've had my frustrations. If you need help though just ask for Charlotte. She's been incredibly helpful, easy to deal with and got back to me as promised. Thank you for restoring my faith in the company!