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Reviews 39
Elaine Bailey
Jul 30,2024Can't fault them! I had excellent service and a great deal on the worktops. They were out of stock when I went to order, but a big shout out to Harry who kept me informed of the next delivery date and sorted it out for me when they were in. Not having to chase anyone was great. Even the delivery company they use, IDS Nuneaton, were great, the driver was polite and helpful.
Dave Ull
Feb 27,2022Good choice of worktops, very helpful staff, quick delivery, everything that you need
Mike yarranton
Feb 27,2022Excellent service and helpful staff. Item turned up as agreed and in good condition. Cannot fault this will use them again.
Pete Soper
Dec 06,2021Damaged worktops, the damage was under the protective cellophane so impossible to see before fitting, company wasn't interested told me should have checked on delivery.
Suzanne Parsons
Apr 17,2021Excellent service and I am delighted with my brushed silver look worktop looks gorgeous.
wayne coates
Apr 17,2021Great service Guy on the phone could not of been more helpful Easy pick up from warehouse Well done
Julie Brown
Apr 13,2021Never bought anything like this before and the guys on the phone we're so patient, friendly and helpful, answering all my questions about the product and the delivery. The delivery was arranged when I requested as I was given the choice from several days. The delivery man was very nice, very careful with the worktop and even helped me get one of the worktops into the back garden as it wouldn't fit in via the front door. This company are marvelous. I highly recommend them.
Graham
Apr 13,2021Good service, arrived on time and as described. Driver was very friendly and helpful
Cameron
Apr 13,2021Great service, delivered on time, would recommend
Customer
Apr 11,2021nice and fast
Andrew Garrington
Apr 11,2021I'm still waiting for my worktop edging not a good look at the moment 😪😪😪
Robert Woodfield
Apr 10,2021Super service,great quality and price.Will use again.
CLIVE BOWHILL
Apr 10,2021I have used worktop city on quite a few occasions now, never let me down, been a choice of quick delivery dates, and prices are spot on.
Laura Toal
Mar 23,2021So I was really skeptical about ordering as I had read the reviews online. I decided to risk it and order my Egger Worktops (They were significantly cheaper than anywhere else I could find as they were the only place that did 2m lengths) on my credit card so incase any issues i'd be covered by the credit card companies product protection policy. I was expecting delivery to be an absolute palaver after reading the reviews and it wasn't at all, it was great ! I got a text asking what day I wanted delivery, a phone call an hour before and the delivery man was great and really helpful with unloading the products with my uncle. Ordered Thursday, delivered Tuesday morning... literally cant complain ! :-)
Graham Willmott
Feb 26,2021This company is mis - leading customers on their website. They advertise 2m x900 mm work tops and after you order and pay, they then ring to say their couriers refuse to carry 2m but will carry 4m!, so we had to pay more. The truth is that the courier used to cut the 4m into 2m but under H and S rules, now don’t. Worktop city has known this for a while, so knows that customers cannot buy 2 m lengths, but still advertise them. Apart from the fact that we, in our 70s, had to help the driver carry the extremely heavy work top up our drive, we now have 2.10m of surplus worktop. This is mis - selling at its worst.
Rob
Aug 14,2020BE AWARE OF WORKTOP CITY AND WORKTOP DEPOT. One of the worst firms I've ever dealt with. Very poor communication from start to finish. Not delivered on pre-arranged date and, as they are simply an online broker, not their problem. However, they didn't even know of any delays, nor were they bothered, not their problem appears to be their motto. Worktop arrived two days later with a scratch but only found that after board had been cut so, under their terms and conditions, not their problem. No offer of any goodwill gesture. WILL NEVER PURCHASE FROM THEM AGAIN - NOR SHOULD YOU!!!
Jo ward
Jun 24,2020Fantastic service always available to answer email queries can’t fault the service great company and great staff
m bishop
Mar 12,2020dont bother unhelpfull cowboys avoid ! dont listen to their excuses ! .
Dawn
Mar 07,2020Ordered 3 weeks in advance delivered on the date I requested really nice delivery man great quality work tops and great customer service would definitely recommend this company.
Buzz electrics ltd
Apr 19,2025We had not dealt with this company before , After placing the order they gave us the date for delivery which came when they said it would . The driver was so helpful and the companys webb site is excellent will buy from them again great service 10/10