OUR YEALINK BASE CORRUPTED DUE TO A LIGHTNING STIKE CLOSE BY. WE PURCHASED A NEW BASE AND IT WAS UZAIR WHO INSTALLED IT FOR US. HE WAS VERY PATIENT AND HELPFUL AND WITHOUT HIS KNOWLEDGE AND HELP WE WOULD HAVE BEEN WITHOUT A PHONE SERVICE. WE THANK HIM VERY MUCH FOR HIS TIME AND EFFORT.
Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number over. Received the converter a few days later, plugged it in and on the transfer date everything worked exactly as planned.
Good price easy setup just check sim card placement inside 4g router and only 3gb data per month not told until after setup date But does what we need replace copper line.
XINIX Phone line has some excellent features, saves us time and keeps are calls going even when we are not in the office. A lot cheaper than BT. Moving my number was easy and support was brilliant. A special thank you to Jalal who saw us through and guided us step by step.
Everything has been straightforward with switching over. No technical setup is needed, and someone is always available to talk to if you need help. Maryam has been really helpful and checks in regularly to see how everything is going and if I need any changes made then these are done straight away.
Moved our home phone line to Xinix. What a fantastic experience. A really easy process, and supported all the way by Maryam. Loads of check-ins and making sure we were happy. Unfortunately the line was connected to some poor lady at the other end of the country, but Xinix were on it and fixed the problem within 24hrs of me realising.
great company and wonderful service always there to help
Excellent customer service and polite staff. I spoke to Alishba Ameen who was very polite and helpful and she did everything she could to help me.
Very helpful support from Maryam
Very easy to deal with. Great staff, very helpful. Nothing too much trouble.
Excellent trouble free service from all the Team. From initial description through to Order / installation
Very good team, good prices and good quality, this guys are fighting with carriers to get best rate and best quality. Very recommended! Special mention for Alexander Young, very serious guy, will answer you at any hour and make all the efforts until it’s perfect for you!
Their tech team is just awesome.
Hounded by multiple spam emails a week. All of the same email with no unsubscribe button.
I have found the transition from the old land line to VOIP very easy and I have been brilliantly looked after be Xinix throughout,
Alishba help get my new VoIP phone set up and ported my number across all works well really polite and and did not take long to set up all done and at a great price will be with them for quite a while great overall service
I recently switched to Xinix I couldn't be happier with my decision. From the moment I signed up, the experience has been nothing short of exceptional.The customer service team is outstanding. They were incredibly helpful during the setup process, guiding me through each step with patience and clarity. Every time I've had a question, their response has been prompt and informative.Their pricing plans are competitive and transparent. There are no hidden fees, and the billing process is straightforward. Plus, the value for the service provided is exceptional, offering features and reliability that justify the cost.Additional Features: I appreciate the additional features like international calling, hotspot capabilities, and the user-friendly Overall, Xinix has exceeded my expectations in every aspect. I highly recommend them to anyone looking for a dependable and high-quality phone service provider. Their commitment to customer satisfaction and superior service makes them a standout choice in the market.
Easy to order and staff very helpful
I have a VOIP with Xinix who have been really helpful in setting up the line. I upgraded to a couple of cordless handsets from Xinix which were delivered to me really quickly. I did not realise that there is quite a process to setting them and the new base station up. So I called the Xinix customer support and Uzair took the hassle out of the set up and did it all for me over the internet. He was very helpful and obviously knows his stuff. Thank you very much indeed!
John Henry Davies
Aug 23,2024Just changed over from Talk Talk for my gran as she now only needed a phone only service of which talk talk couldn't offer. Very fast switch over that was done within the hour in fact, after plugging in the new little box. Alishba replied to my on line contact requesting of a return phone call within 20 min, never had such quick response with a phone company before. Alishba explained to gran and I everything we needed to know, putting gran at ease, very important for am 80 year old lady. We couldn't of been happier with the service.