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Reviews 710
Lizé Dowler - Northants
Mar 07,2025My package was sent to the wrong address through no fault of mine. I was made to believe that the mistake was all mine, and the stance from Yarn Worx was' Royal mail delivered to the address, and I should take it up with Google Pay, which I promptly did. Google Pay confirmed that the address they have on record is indeed my current and correct address. I contacted Yarn Worx once more to share the reply from Google Pay, but their firm stance was... Royal Mail delivered it, so they view the transaction as completed. I then asked what they proposed I do as I am now out of pocket and sans the yarn I bought. The customer service reply was to accept the loss
Mrs. sandra quince
Mar 06,2025Excellent customer service. Items arrived on time and well packaged. Would definitely recommend this company
Marion
Mar 04,2025Fantastic service from these guys. Respond to a query very quickly and it was soon sorted out. Will order from them again in the future xxx
Jean
Mar 04,2025Easy to order, they have a good range of yarns and colours and their delivery was very prompt.
Jan H
Feb 06,2025Excellent service from a wonderful yarn shop.
Tracey B
Feb 04,2025Excellent efficient service ….All products in stock as per website. Dispatched quickly, arrived on time, and kept informed as to where my order was in the process ….. well done
Rachel
Feb 03,2025Lovely yarn . Arrived promptly .
Paul Larsen
Jan 28,2025Great place to yarn in a lovely little town. Good online sales
CAROL lewin
Jan 12,2025This is the first time i have ever had a subscription for yarn and i was not disappointed. The quailty of the yarn is beautiful. When this subscription is finished i will be ordering again.
Fiona McC
Jan 09,2025Great item, dispatched promptly and all in good order.
Tammen
Jan 05,2025Quick response and delivery. Thank you. ☺️
julie_G4Z
Jan 03,2025always a pleasure purchasing at Yarnworx Friendly owners Great stock of wool books and notions. I’ve bought both in store and online with great results
Annette Clough
Jan 03,2025Fast delivery, beautifully packaged, very happy
Vanessa
Dec 20,2024Oh my God I love yarnworx. The stock is exquisite and Gavin has been truly helpful and professional. Minus one star because, well….. how dare this beautiful shop be on the other side of the country to me?! 😂 Will buy more. Vanessa
Sharon Lumsden
Dec 08,2024Yarn Worx is an online gem I have found recently. It is now my go to search for all things knitting! I just wish I lived closer as I would love to visit their shop ❤️
Jacqueline Williams
Dec 07,2024Easy website navigation and ordering with prompt dispatch and receipt.
Linda M Saunders
Dec 05,2024I’m disappointed that the voucher wasn’t an actual card.
Emily
Dec 05,2024Fantastic service as ever, and a great quality bag. Yarnworx is always reliable, fast dispatch, well packaged and competitive pricing. The bag I got is a trending item worldwide, pleased to be able to shop local for it. Recommend!
Clare
Dec 05,2024Great range of products. Fast delivery
Penelope Holloway
Mar 07,2025My order was complete and send out in record time.