This is a fantastic yarn shop with an ever growing range of beautiful yarns. Yet again my most recent visit resulted in a purchase.
Teresa and Gavin are always helpful and there shop is amazing
Absolutely gorgeous new store, with lovely owners!
Update: Yarnworx didn’t receive my email for some reason, but following this review they contacted me promptly and sent out a replacement part. There was an issue with the delivery supplier and they also checked in to see if it had arrived. Thank you Yarnworx for resolving this :) Original Review: A year ago, I purchased a set of needles from Yarn Worx. Recently they broke, and I spoke with the manufacturer, who suggested I contact Yarn Worx directly as I am based outside of the US. I did this on 6th May, via their email address, but have received no response yet (9 days have passed). Will happily change this review if and when I do receive a response, however, but it’s not ideal to be waiting this long, particularly regarding a faulty product.
Love the new shop. Owners are exceptionally friendly and helpful. All best wishes for your on going success
Good customer service,very helpful staff. Excellent products and choice.
Really warm and friendly welcome. Extremely helpful. Great quality wools and accessories. Great that they have moved to Hadleigh High Street.
Staff are very knowledgeable and very helpful as this was my first time shopping with them. I am a definite customer.
It is the first time I buy on this online shop. The website is clear, intuitive and have a huge rage of yarns and related accessories. So much to look at! Standard delivery. All good at arrival, happy with the shopping experience. I will explore would definitely use it again.
Excellent customer service with good communication. Very helpful and friendly.
Fast and efficient service. Parcel well packed.
Spoke to some one at the shop who was very helpful. Placed my order online and was very pleased with the quick delivery. Beautifully packaged. Highly recommended. The next time I’m in Suffolk, I’m planning to visit the shop and squish some of their gorgeous yarn.
Excellent range of yarns. Too good, actually! Really quick delivery. Very happy with my purchase.
The best local yarn shop!! Incredibly friendly staff who will help you choose colours and yarns. Such a good selection of yarns from some really good workhorse yarns all the way to gorgeous handdyed!!
Looked for this knitter in a few places, cheaper here by far and delivery was quicker than expected. Very pleased with Yarn Worx and my new knitter.
Fast dispatch, item tracked so could see where it was all the way. Will be back for other things-thank you!
Great products and great service!
Prompt service and package arrived in very good condition. Yarn is as described.
Was a lovely opening day at the new yarnworx shop, very friendly very helpful exciting new yarns very colourful inspirational my dream yarn shop Gav & Teresa highly recommend their expertise & knowledge of their products on their Yarn adventures x
Nola O'Grady
May 15,2023Yarn worx is run by an amazing couple who are both helpful and knowledgeable. Teresa and Gav's new premises in Hadleigh Suffolk is so inviting, a crafters Aladdin's cave, lovely wool and accessories. In their knitting group you are made to feel like part of a big family. Their workshops are interesting and such fun, worth every penny. Definitely worth a visit