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I had high hopes for this purchase, but I was a bit disappointed. The quality was decent, but the sizing was off, and the colors weren’t as vibrant as the pictures. On the bright side, customer service was responsive and helped me with the return process.
I bought a custom jersey, and it came out better than I imagined. The fit is perfect, and the material feels premium. Shipping took a bit longer than I hoped, but honestly, it was worth the wait. Definitely coming back for more!
I understand stuff happens My order was delayed for weeks, and I wasn’t thrilled. I reached out a couple of times and didn’t get much help. Then, just when I was about to give up, Barak (the founder) contacted me directly. He was professional, explained the situation, and made sure I got everything sorted out. Even threw in a little extra as an apology. Now that’s customer service.
Great customer service. Patrick was quick to help me out with needing a bigger size jacket.
My initial order was delayed due to popular demand of the item I had ordered. The situation was resolved with great customer service, and the products arrived better than anticipated. I will definitely be a repeat customer and will recommend 99Jeresy to friends and family looking for gifts and licensed apparel.
Adam was incredible service was second to none!!! Will definitely be using them again and hopefully get Adam to look after me!! Just incredible!!!
I should’ve done my research so I’m partly to blame, but this is the worst experience I’ve ever had ordering something online. This is an absolute scam. I ordered my jersey on 26 January and I am writing this now on February 3 got bogus messages saying that my jersey had been shipped, but you cannot click on the tracking emailed them for tracking info and got a email back from a guy named Patrick and he said that I would have the shipping info within 24 hours. It never came. I then emailed them again and some guy named. Derek said it’s the weekend and that today as I’m writing this, I would receive the tracking info. It is 11 PM Eastern time and I never received an email from them so I went looking at reviews on the Internet and everybody is basically saying the same thing which is happening to me right now I’m going to the bank in the morning and filing a fraud claim on them to get my money back. People do your research. I should’ve done mine. This company needs to be investigated for fraud and be shut down. I don’t know how they’re still in business.
Jill the lady that help me was fantastic she sorted orders out and even sorted my mistakes out for me great job and thanks again for all the help she did and have a great Christmas to all thank you
Shipping took a bit longer than I expected, and I wasn’t happy at first. But they were quick to respond and made sure I knew what was going on. I even got a follow-up from the founder, which was unexpected but appreciated. The jersey is great quality, and they definitely went above and beyond to make things right.
The customer service I received from 99 Jersey, their staff, Adam, was awesome. Charity looked over my review of a product, saw what was in my best interest, gave an offer, communicated and confirmed, processed, and just took care on me and made everything right. Adam thank you. You are great. Thank you for your help. 99 Jersey, thumbs up 👍. Great customer service.
Good and they were quick to respond to questions
The time it took was so fast I really liked 👍 how fast i was helped
Had to contact customer support because I put the wrong shipping address and within a couple of hours it was all resolved
I had ordered my nephew a soccer Jersey for Christmas in early December for Christmas. Order came well after Christmas ( which was not a big deal) but wa the wrong Jersey. Emailed for resolution sounded as though they wouidl fix the order then nothing. Emailed three more times to date with order number and nothing but htye did take my money.
The agent was helpful in solving my problem with no hassle and gave me all the information I need to make a decision on my return.
Okay, I wasn’t expecting much after my order arrived late. I was annoyed and figured, “Here we go, another company that doesn’t care.” But then, out of nowhere, the founder emailed me directly. I mean, who does that? Barak explained everything, gave me a discount for my trouble, and made sure my order was right. The jersey looks amazing, and even though it was late, I’d definitely order again.
Had an issue with my order, but the support team resolved it quickly. They even offered a discount on my next purchase. Very satisfied with their service.
Ordered a compression shirt, and it's perfect for my workouts. Fits well and feels great. Will definitely buy more.
My order arrived on time, and the quality exceeded my expectations. Happy with my purchase and the overall experience.
Morgan Hurst
Feb 10,2025The jersey I ordered is absolutely amazing. great fabric, perfect stitching, and looks awesome. The only downside was how long it took to arrive. I’d still recommend them for the quality, but just be prepared to wait a bit longer. still 5 stars