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Reviews 209
Marybeth J. Smith
Jan 23,2025I ordered a jersey as a Christmas gift, and I was panicking when it looked like it wouldn’t arrive in time. The initial response from customer service took longer than I’d hoped, but when Adam got involved, everything changed. He was so helpful and reassured me they’d do everything to get it to me before Christmas—and they did! After the holiday, I realized the jersey didn’t fit quite right, but Adam handled the exchange process like a pro. It was super easy, and I only had to cover the shipping cost. The replacement arrived quickly and fits perfectly. Adam truly made the whole experience seamless. A big thank you for going the extra mile!
Ernesto G.Sykes
Jan 22,2025Honestly, I had my doubts after my order got delayed. It wasn’t the easiest process, and communication felt slow at first. But out of nowhere, I got an email from Barak, the founder. He personally apologized and even refunded my shipping fee without me asking. That’s the kind of thing you don’t see often. The jersey itself? Top-notch. I’ll give them credit for owning up to their mistakes and doing what they could to fix it.
Jose
Jan 20,2025Ordered 3rd January with no updates to date. No status on tracking number provided. Have tried contacting them multiple times with no replies. Today I received one item of the three I ordered and its 2 sizes too big and a totally different player to what I ordered. Wont be ordering from these guys again sadly.
michelle foster
Jan 13,2025I ordered a Christmas present on December 7,2024 and it is Jan 21, 2025 and my order has not yet arrived. However, the CEO reached out to me via email and went above and beyond to make things right. He sincerely apologized for the delay and miscommunication throughout my process and guaranteed delivery of my product next day! Even though it took a long time to get my product the CEO reaching out to me made all the difference in the world! I would order from them again because of the excellent customer service!
Amber
Jan 08,2025The jersey came quick and it’s even better than i expected. customer service was super helpful too.
Andrena Grimmett
Jan 08,2025We ordered the Christmas vacation jersey. Received it fast and the quality was great. Customer service was top notch!
Patty M
Jan 08,2025I order my product December 17. Yes they could probably work a little bit better on communicating better but I finally did get my product and I was very happy with it and so is my grandson. Thank you again for coming through and making my grandson smile the product is very well so happy with that as well.
David A. Bradley
Jan 07,2025the griswold jersey is unreal. wore it to a party and everyone kept asking where i got it.
Betty W. Chandler
Jan 05,2025I don’t usually leave reviews, but after getting my soccer jersey, i had to. fits perfectly, feels premium. they nailed it.
Steven Martinez
Jan 03,2025they have not sent me order# within 24 hrs!
Emma Lykins
Jan 03,2025Phoebe was very helpful and the exchange process was so easy
Timothy Biever
Jan 03,2025Ordered jersey as a gift for Christmas with 2 day overnight shipping to get days in advance. The company took my money but I Never received the jersey and when I attempted to contact the company multiple times, there was no response to email or phone calls. I just want my money back at this point since they failed to deliver a gift for a 6 year old child!! If I could give 0 stars for 99Jersey I would!!
Jonathan May
Jan 03,2025Had the jersey i was looking for at a great price
Joyce K. McGuire
Jan 02,2025took a little longer to hear back than i expected, but they handled my issue like pros. jersey came out awesome.
Paul
Jan 02,2025The size was way off. It has taken over a week to work through the issue with support. Still have to wait to see Jersey. The recipient of this gift is back at school out of state and now I will have to pay to ship it to him in addition to his disappointment at Christmas.
Kelly Scott
Jan 01,2025Never received order even after they charged me
Tracy Z. Collier
Dec 31,2024Okay, so i thought this might not live up to the hype, but it does. the eddie jersey is next-level. they’re legit.
David Purser
Dec 31,2024Communication was terrible, kept getting random replies from a different person every time. I was never gave a tracking number until 10 plus days. The shirt was some cheap fake and it came from a random guy in NY
Briee Della Rocca
Dec 30,2024This vendor has extremely slow delivery times. We had to reorder jerseys from another source to ensure they arrived on time. While they advertise a "satisfaction guarantee," it is misleading—they charge a 20% restocking fee for brand-new, unopened merchandise, plus shipping costs. On top of that, their return process is unnecessarily difficult, requiring lengthy back-and-forth communication just to obtain a return address, which I still haven't received. Their customer service, delivery times, and advertising practices are unacceptable. Proceed with caution.
1809 W Frankford Rd. #160, 75007, Carrollton, US
http://www.99jersey.com
James
Jan 24,2025The product is good, but the sizing was off. Had to go through the hassle of returning it. Customer service was helpful, though.