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Reviews 209
Elizabeth Sanders
May 23,2024Had a size issue but Adam helped me seamlessly. I didn't even have to return the jersey. He answered immediately via live chat. Fantastic customer service!
Thang Nguyen
May 23,2024I ordered two day shipping and its not here yet.
Shannon Power
May 22,2024Got this custom basketball jersey for my son and he loves it! The quality is amazing and it fits perfectly. The colors are vibrant and the stitching is top-notch. Highly recommend for custom orders!
Paul
May 22,2024The delivery time is a long process
Rob
Mar 30,2024Placed an order back in January 2024 and back at the end of February i received an email stating that the person I was in emails with was no longer with their company. they stated it was mailed out with a tracking number but then responded back that it was a bad tracking number. They stated that since it was a customized jersey it would take 2 weeks to get it made again and they would ship it expedited without cost to me. it is now the end of March and I have not received any tracking number or jersey in the mail. I would not recommend this company as they are not based in the US and their response time is horrid.
Hulet Gregory
Jan 30,2024Ordered a college jersey 12/11, had to inquire about status 2 weeks after and was told since custom order would take 4-6 weeks, so much for this being a Christmas gift! I remembered to check order status around 1/15 to see that a delivery attempt failed on 1/13. What's odd about this is i NEVER received a notice from anyone about a failed delivery and whoever this delivery company is "tried" to deliver on a Saturday to my office, that is located in an office district where every delivery service of any kind knows that all these office buildings are not open for deliveries on the weekends! To pour salt in the wound i just know looked up the status, again no email of any kind, to see that the 2nd attempt failed and the 3rd attempt failed because they had an invalid delivery address. So the address was OK for the 1st and 2nd attempt, but NOT the 3rd, seriously!? Looks like this "company" is doing nothing but scamming people. Will be calling my credit card company to file a dispute. STAY AWAY!!!
Dallas Chr
Jan 20,2024I ordered the item first week of December, didn't receive a tracking number for a week. I contacted them and they said my item was on back order and it would ship the next week. Same thing no tracking number sent. They gave me the runaround until it finally shipped two days after Christmas. And the item never made it to Canada and got sent back. They finally reshipped the item and didn't send a tracking number. Received the Jersey and the Quality is garbage, Will return the jersey or try to do a charge back on the credit card.
Jodi Duquette
Jan 18,2024I ordered and received the jersey I ordered. The quality is ok, however the sizing chart was off and I have the wrong size. The website claims we can exchange items, I followed the process on 12/26/23 and today is 1/17/24 with no response. I emailed customer service and received a reply the the return/exchange department was backed up.. hah... how about non-existent? The company then offered to sell me another jersey size small. They agreed to a discounted price but never followed through. I hope to get a resolution through my credit card company at this point. Advise potential to look for another company.
Ngoc My Rodriguez
Nov 08,2023Great purchasing experience. Quick responses. I was bummed I did not get the Olajuwon jersey I originally ordered, they suggested a different variant, and I got a much better jersey!
sheila klein
Oct 08,2023I had a glitch with my order and 99 Jersey went above and beyond! The customer service I received was fantastic! Thanks for showing me there really is GOOD in the world!
Daniel Farley
Aug 31,2023Got the Samurai Shohei Ohtani jersey, The attention to detail is next level and is the material is overall very comfortable. Definitely a win if you're a collector like me
B Selina Kyle
Aug 31,2023Spoke with Adam from customer service, had a small issue with my order and the guy provided world class customer service. if you have any issue or need anything, I'd ask for him! Thank you alot!!!!
Ann Marie Newman
Jul 29,2023Fantastic customer service. Made the experience a breeze and uncomplicated. I wish you had an outlet in the UK . X AMN
William Shaw
Feb 08,2023Ordered a Allen Iverson Georgetown Jersey 2 weeks ago. I'm tracking it and it has not gotten out of the state of Texas. He just goes from on Distribution Center to another Distribution Center, back and forth. When is it going to leave the State of Texas??
Mandi Irwin
Dec 27,2022We ordered a jersey for our son for Christmas unfortunately it could not be here in time HOWEVER we received an email (I saw it late in spam when I realized the order was not here no fault of theirs) they are sending something else while we wait on our original order AND refunded us the expedited shipping cost we had paid for the original order. Great communication, great customer service. Although disappointed we didn't have it at Christmas they have made it right! We will continue using them for future purchases!
Donna Flint
Nov 18,2022Nice quality, interesting designs at affordable prices. Staff are very friendly and responsive.keep up the good work. Highly recommended!
Betty Burrell
Nov 15,2022Thanks for the welcome coupon, awesome first purchase. You guys have my business for sure!
Kenneth Rouse
Nov 07,2022love the jersey and the package. only problem was I ordered with overnight but it was just shipped the next day. Customer service is great tho!
Perry David
Oct 27,2022Superb fabrics, patches, stitching, and packaging - plastic and box. Well secured and prepared. Cool
1809 W Frankford Rd. #160, 75007, Carrollton, US
http://www.99jersey.com
Amber Banks
May 24,2024Huge fan of Kobe, and this Crenshaw jersey is perfect! The details are incredible, and it fits just right. Wore it to a game and got so many compliments. Thanks, 99!