aBaby
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Baby Furniture at ABaby.com. Bedding for Baby and Kids, Bunk Beds, Toddler Beds, Cribs, Nursery Furniture and more. Buy Baby Furniture Online.
Reviews 386
JOHN PAUL ACKELS
Feb 03,2023Nicki was so helpful with my order(s). I had placed a personalized order on 1/5/23 and found out later that the name was spelled differently. Thinking it was too late to cancel the original order, I placed a second order on 1/19/23 with the correct name. Nicki contacted me because I had indicated that the order was a gift and it was being sent to my home address. I thanked her for catching my mistake, gave her the correct address and mentioned the problem with my original order. Nicki not only got my original order cancelled, but, since I had mentioned the mistake with the original order in my gift message, she let me change that too. Her attention to detail was impressive and customer service was outstanding!
customer
Feb 03,2023Never received order, never received response on when someone to would call to receive payment.
Lorelei Cole
Jan 09,2023Love these stools! Great gift for all the newborn babies in my family. My girls got them from someone when they were born. They still love them and are 20 & 22 years old! They sit on them at the living room coffee table eating dinner. Highly recommend !
Lynne
Jan 08,2023the custom mattresses I ordered for my twin granddaughters’ bassinets were perfect and arrived before I was even expecting them to!
Jessica Schulman
Dec 13,2022Shipping takes too long and no one responds to emails.
Bea
Dec 12,2022Disappointed that the protective cover on the mattress is such a crinkly plastic material. It makes alot of noise just putting the fitted sheet on. Also, I know it said on the box to be careful when opening with a knife. Nonetheless, I accidentally cut a small slit in the mattress. This could easily be avoided by packing product differently by wrapping or tieing the product so that it isn’t pushing up against the inside of the box. Appreciate the fact that I could order exactly the size I needed and it does fit precisely. Order fulfillment time was also perfectly acceptable.
Kelli S
Dec 06,2022We recently moved, so when I ordered a mattress for our crib, the old address was placed on the order. I call when I noticed it, the operator that answered the call was able to change the address right away. The mattress fit perfect. The shipping was very quick. Thank you.
Sheila Smith
Dec 02,2022Order was wrong. I ordered 3 bean bags in three different colors. I received the same color for all three. Still waiting on resolution.
Connoisseur car detail
Nov 14,2022Your customer service is ass.
Mary
Nov 13,2022It’s taking forever to ship the stool I ordered. It was placed about a month ago and it was for the birth of a friends baby…
Kathy
Nov 12,2022I have purchased several of these stools for my grandsons, nieces and nephews. Typically it’s a 1st birthday gift. They are made with quality and care. The oldest stool has been around for 9 years and is still as sturdy as it was when I purchased it. And A Baby has the best price. Definitely recommend this item.
Larry DeChant
Nov 11,2022The purchase was exactly what I wanted. Also it was made and sent in an excellent time frame. I would highly recommend aBaby.
Customer
Nov 07,2022I paid for 2 day shipping, but recieved order about 2 weeks later. Never got a refund for the 2 day shipping fee. Never recieved a shipping conformation and customer service was not very helpful a all. I would never order from this site again.
customer
Nov 07,2022For the price I paid I was expecting a real mattress. Not foam covered in plastic. Will do. But not high quality.
customer
Nov 04,2022Order #644964 arrived torn, for days i tried to contact customer service with no one ever available. Sent email to customer service with no response. Till today no1 from ababy has contacted be back.
customer
Nov 04,2022Horrible customer service. No communication with buyer. I emailed them prior to receiving the product about making changes and never heard back. I never received notice that it was shipped. It arrived and was the Incorrect measurements from what I gave them. They have not responded to any request for correction.
Michael Caban
Oct 18,2022I was excited to purchase a product from your company but three things went wrong that should be fixed right away. First there was now way to apply for tax exempt status upfront or even after the fact so we paid an extra $75 that we didn’t need to pay. Second, when I called to have the tax exempt status set up I could not get through and tried the next day a couple of times. When I finally got through the receptionist literally told me, “I’m new, and I don’t know how to do that. Can you call back later?” The poor lady needs to be trained better. Third, we were promised that the shipping rate included assembly of the table upon delivery. FedEx delivered the product and did not complete that request. I don’t mind that do much, but don’t promise something if it’s not going to happen.
customer
Oct 14,2022We were not happy with the quality of the mattresses we received, the covers started tearing within two weeks of normal use. However, customer service was responsive and sent us mattress covers at no cost. Still not happy with the quality of product, but customer service was great.
K Wine
Oct 13,2022I have a 37 year old bassinet and needed a new liner and skirt. I was able to find the perfect fit with the help of your customer service department. I also ordered the under skirt which made it full and even better. And it came in less than a week! It fits perfectly and is beautiful!
Virginia
Feb 09,2023Very disappointed. Item was received damaged. When I Contacted to return item I was told item was not returnable. Cradle mattress was not stated as non-returnable or as a customized item. To me, customizable doesn’t come with multiple options. Very disappointed!!