Very clear instructions. Professional and patient representatives. A very streamlined experience. Very much recommend.
Fast reply and referred a tax professional as needed
Annet Verhoef was extremely knowledgeable and kind! She listened to my situation and gave advice and referred me to an accountant who I will be meeting with in 2 days. I'm amazed that I received these services free of charge. I'm very grateful and hope you have a lovely holiday season Annet! Thank you again~
Always there for questions, very professional and friendly!
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Very kind and helpful. Thank you so much for helping me and for your goodwill
My most important experience with your company was that every appointment was fulfilled. And finally, because I could have been better helped by another Company, You also took care to forward me in a correct way, I have now made an appointment with them for November
Overall a very positive experience again, yet not perfect. Minor content was requested twice to be adapted by the tax consultant. Due to deadlines I could not wait for the consultant to reply, a response time of 3 wdys for minor change is too long. Salesforce handling: Instead of long detailed instructions, I would suggest to create a new folder with all the final documents with subfolder that need to be sent to IRS and a second folder for personal use documents not to be sent. Last there are 2 addresses to send return the documents; one has a PO box the other a street name. One clear address should be sufficient. BTW: Recommend by experience to send via UPS from Europe, as they've been delivering always on time and seems they get a receptionist to sign the receipt, too
I was born in USA and leave it while a child. AOS helps me each year in filing my US Tax files. AOS gives clear informations and instructions, follows me on each steps, quick answer to any doubt and reminds me deadlines. Excellent partner for me!!
Yvonne was very friendly and knowledgeable, and provided solid advice for my personal situation.
good service, trustworthy. I recommend Americans Overseas.
Sehr freundliche und kompetente Eingangsberatung. Auch Zeit für kurze Fragen war vorhanden. Spreche gerne eine Empfehlung aus.
In principe ben ik heel tevreden met de ervaring. De enige kritiek die ik heb is dat het vrij lang kon duren om antwoord te krijgen op emails, en het was onduidelijk hoe ik mijn adviseur kon bereiken omdat er maar een email adres is. Daardoor ging het invullen van het formulier vrij langzaam, terwijl er best veel tijdsdruk stond op mijn aangifte. Zodra ik mijn formulier had ingeleverd ging alles heel snel en soepel. Ik ben tevreden met de ervaring en zou het zeker aanraden aan anderen.
Working with Marinke Breteler has been an absolute pleasure! I think very highly of her. She was able to walk me through the proces with patients and professional assistance. The only comment I have, which has nothing to do with Marinke, is the delay and trouble to cash the stimulus check. Tried several ways, and it's taken a lot of time and research. Recently I received a mail with different ways and instructions, this would have been helpful a few months ago.
Rommy was helpful and succinct.
Excellent service and always swift replies. Felt well looked after in the whole process.
Very good service though i am still waiting for the results
Tolle Kommunikation schon im Vorfeld. Gespräch war sehr Zielführend. Es gab Empfehlungen und weitere Unterstützung. Super Hilfestellung. Wir sind sehr froh über die Hilfe.
Very helpful and professional.
customer
Nov 08,2022Fast and very good answer. They tool their time to respond to my specific question and even reacted to a question afterwards.