Americans & Expats Overseas
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Reviews 815
Björn-Christoph Bugl
Feb 09,2023AOS was very helpful for me to survive in the US tax- jungle. Especially Mr. Andreas Link was very kind and gave me always good advice . He was a very patient advisor and answered all my questions promptly.
customer
Feb 08,2023Americans overseas helped address all of my concerns regarding the obligations I have as a US citizen abroad. They were prompt to answer all of my questions and have simplified the process. Highly recommended!
customer
Feb 06,2023Informative, yet repetitive and knowledgeable only in US taxes, uninformative about Dutch tax law. One would think/hope that being a tax service located in NL,they would have comprehensive knowledge of both systems,
Clari
Feb 06,2023Sehr freundlich und verständlich erklärt, kann ich nur empfehlen!
customer
Feb 06,2023Very helpful up to this point in time. My contact was very pleasant to talk to even though it was an unpleasant subject. Very friendly people who know the difficulties some of us are going through. This understanding allows them to give certain advice, recommendations and referrals suited to your case. Very happy and grateful that they exist.
customer
Jan 31,2023Quick response and referral.
Klay
Jan 30,2023There was a fast response to my inquiry through the website to set up a preliminary phone consultation with Romy who gave me a comprehensive overview of my options given my circumstances. The service seems efficient, knowledgeable and friendly.
Anon
Jan 26,2023Prompt replies. Sympathetic friendly response. Good knowledge about the issue.
Simon
Jan 26,2023I first contacted Americans Overseas over a year ago when I discovered that I was obliged to file my taxes in the US, despite having lived my entire life in Europe. At that time, I felt overwhelmed by the task and found both the American Overseas website and their free tax seminar extremely helpful. Unfortunately, this rapidly changed once I had hired them for the job. There were three main problems. 1) The submission system is based on complicated Excel files, and you need to fill in the same information multiple (up to 6 times). The site then collects these files along with all of the proofs and receipts and uses this as a basis to create your tax return. The problem here is that an Excel file does not make the task any easier - once you know what you need to put there, you might as well fill in the form directly. I expected some country- and situation-specific advice but did not get any. 2) The second problem is the "American Overseas" intermediate between you and the tax advisor. Communication was slow, sometimes taking up to two weeks for a response, and I did not feel like I person actually understood what I was asking (or it was me who did not understand him...). I got very general comments like 'you are not deducing enough" or something along the lines of "there is a problem with one of your investments accounts - you should probably sell and invest US stock. You can find more information on Google." But nobody actually explained things or told me what else I should or could deduce. I wish I could have spoken to the actual tax advisor once - maybe things would have been clearer 3) The last problem was the delay. It took over 6 months to get my files forwarded to the tax advisor, for one, because apparently, the advisor cannot process my declaration as long as I have not received my official French tax return, even if all of the information is already available. I still do not understand how this is possible, as this means I will never be able to hand in my taxes on time with American Overseas (the French tax returns are sent out in August). Even after I had received my French tax return, the last missing document, it took over a month before American Overseas finally forwarded my file to the Tax advisor. I know there is no fixed date for the streamlined procedure, but not being compliant for such a long time felt like a big burden to me. In the end, my taxes got filed, so that is a good point, but for next year I will make sure I will contact a Tax Advisor directly or try one of the much cheaper online platforms.
customer
Jan 25,2023Ein sehr informativer und hilfreicher Internetauftritt macht das persönliche Gespräch sehr effektiv. Alle Fragen wurden fachgerecht beantwortet. Vielen Dank.
mevrouw willemien schwan
Jan 23,2023Goed advies, goede informatie aangeboden vsn websites, vriebdelijk, afspraken worden jeurig ba gekomen.
Nigella
Jan 20,2023De site is overzichtelijk en geeft tenminste uitgebreid en volledig antwoord op mijn vragen als onverwacht US Person. Meteen al mail respons. En al gebeld om structuur aan te bieden qua wenselijke vervolgacties. Dat geeft rust en wekt vertrouwen. Totnutoe geen kosten... Prettige en professionele benadering.
customer
Jan 17,2023-Fast responses to every question by email -perfect guiding on what to do, step by step -even if different people answering the mails, there was always the feeling that they know about the topic, even in detail -easy to contact, good information support via phone -easy and clear information whats going on
Peter
Jan 14,2023very quick, to the point and complete. great service
Brian Gregory
Jan 13,2023The response was quick and the information provided was very helpful.
customer
Jan 12,2023very helpful and knowledgeable! helped me think about options and gave me some great advice
customer
Jan 10,2023Great conversation, lots of knowledge
customer
Jan 09,2023Informative and kind support regarding tax obligations as US citizen living in Germany
annick eldridge
Jan 06,2023Just so very happy of my experience , specially very grateful to Mrs Annet Verhoef:so patient, nice ,efficient, a pleasure to know her and appreciate her . My best wishes to her for a successsfull career, that she so well deserved. annick eldridge
Mary Brown
Feb 10,2023The company is well communicative. If I had questions, they were very diligent about answering them and worked to be as helpful as possible.