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Reviews 422
Julie
Jun 25,2019Total RIP off avoid at all costs
Rachel Zimmer
Apr 25,2019DONT APPLY! HIDDEN CHARGES!
Alan Stockton
Feb 18,2019Put order in received it 3weeks later with a bill for£11-88p for customs duty, wasn't warned about any extra payments.
Bill Singsank
Feb 13,2019I ordered a pair of heated gloves from this shabby company. It took over 3 weeks to get them. One cover on the battery case doesn't stay closed, and when I go to contact them via email, it takes weeks to get a response. I then find out that their warranty is 30 days from the date of PURCHASE, not shipment! Pure BS! I will never purchase another item from this back alley ran company and they should be shut down for mis-representation of a company! Close the doors!
Carolyn
Mar 31,2017Even though I had paid my account in full in Feburary, they still are taking payments. I even finally received an email saying its paid in full but they still took a payment today.
Vince
Mar 29,2017Literally cannot even get ahold of them, and now finding out they filed for bankruptcy. I've had multiple payments taken out twice, and when I ask to have MY money back, they tell me I have to go to my bank because they don't know when they'll be able to process my reversal. Stopped all payments to them until I can actually get ahold of the company. Stay away from the awful customer service and astronomical rates.
Sandy Simpson
Feb 25,2017I JUST READ AN ARTICLE ABOUT ARGON FILING FOR BANKRUPTCY PROTECTION: In the beginning they were great, and processed my debt consolidation application immediately. Then last year they switched how the accounts were handled, and every since then it's been a nightmare. You can never reach anyone in customer service. When you call you get vm and asked to leave a message for what that is worth. NO ONE ever returns your call. The phone number to call them has changed 3 times since I have been with them. I have to call every month to find out why the funds are not being pulled and this has been going on since last year October of 2016. I just got off the phone with them again, and again was told some line of BS that their system is down. I told them to take me off of ACH and I'll make the payments, and now after reading comments I fear they will pull funds and overdraw my account. I wish I had the funds to pay this off and not deal with this company anymore. THEY ARE SO UNPROFESSIONAL. Does anyone have any suggestions
Quinn Smith
Dec 23,2016I had a loan with the company and had to do a financial hardship program to help ease my Debt loaf after being out of work for 6 months. After all information was sent to them and verified with them that they had received the letters through email, USPS, and fax. I withdrew the rights for them to automatically withdraw money from my checking account. For 2 months they didn't withdraw any money. Well in December they electronically generated 2 checks off my bank account, which they didn't have permission to. I called them and they said they would refund it if I sent bank statement showing it, so I sent it in. In a few days I received a deposit back for one of the withdrawals, since then I have been on the pho e with them everyday trying to get the rest of my money back. Finally today they told me it would be after the first of the year before I receive my money do to end of year book balancing and that they wouldn't be releasing any money till after first of year, so I asked how they could distribuit loans if they wasn't releasing money???? They told me they got give loans they just couldn't do refunds. I have been dealing with this problem for 22 days now and No one there cares that you have kids to feed or that you are late on a house note because they took your money that you didn't have extra of and dont want to give it back.
Cassandra
Dec 07,2016I've had an account with this company for one year and a half they have switched accounting billing three times they have taken extra payments from my checking account over 3 times I have repeatedly made phone calls to get my money return back into my account they keep making excuses about investigating when it's clearly my checking account is showing that three payments have been taken and this is the third time they have done this
Peter
Nov 14,2016All that one can ask as a loan provider
Jeremiah Sellers
Oct 11,2016Customer service is absolutely horrible, you are lucky to reach a live person and once you do they will be in "wrong department"(I guess the right department is voicemail, wich don't hold your breathe for a call back,I have been leaving messages for the last 3 business days) interest rates were extremely high, and trying to figure out how to get on their website is a joke. So, now trying to figure out how to contact them to payoff loan, leaving messages and have talked to 3 live people, none have seemed interested in helping me to payoff this account. BE CAUTIOUS if considering this loan service.
Gerry
Sep 24,2016Very frustrated with this company. I have been fighting with them for a week due to the fact my account has been debited twice for payment. They keep giving me the run around and now I am just Angry. Spoke with a representative Thursday and he straight lied to me. Knowing my frustration he told me the "system" needs to update and to call back Saturday. Well it's Saturday and they are closed!!! It's been a week I have sent them documents showing the debit twice and I keep getting told they didn't receive it!! My fax machine says it sent just fine. I expressed the urgency of this matter every phone call..that was my car payment they took. I get shuffled between numbers hung up on..emails go unanswered it's just Very very poor customer service! I am off to the bank now to complete the long process of disputing the charges. It could have been simple I sent them the proof fix it. But no they want to drag their feet while I get further frustrated. I have resources to keep my bank from going into the negative and my bills not getting paid at the moment thank God. But if I didn't this would be a HUGE set back!! Bank fees late car payment and so on. Who makes them accountable for these mistakes? I ask to talk to a supervisor and I get disconnected. Really?? This situation has just made me sick. I will be stopping all future transaction with my bank. They will receive my payment directly from me. No more direct debit. They don't want to own their mistakes!
Larry Guisti
Jun 14,2016This place is so bad, I don't understand how they remain in business and never change their ways. Their rating on the BBB is a big fat "F" and now I know why. Now I am not some angry random person who is mad I didn't qualify. No, I am a previous customer who has had two loans with these guys BOTH paid of EARLY and never late on the due date. I also paid more than minimum to avoid the huge fees since the 79% rate was horrible. Despite that, since my previous experience was ok, I applied for a new loan and was approved . I verified my bank account online and so they got all my banking info, plus I am a recent previous customer. So after a week, I get several emails asking me to send yet again, my banking information . They told me they need a hard copy too, cmon why go through online verification where they pull your bank statements if I have to fax a hard copy anyway??? Now again I get asked to send it yet again over and over. THen don't even count on these guys to report your loan properly to the credit bureaus. Mine has been paid off 6 mos ago and on the credit report , it shows that I owe the full amount still, I placed a dispute but oh brother to do this with a previous proven customer, I thought if you were a previous borrower it suppose to e EASIER to get a new loan not even harder???
ROBERT McWaters
May 12,2016Great Service !!
TA
May 04,2016Good and fast approval.
Sandra
May 03,2016Customer service was awful, no follow through, high interest rate and delay in receiving funds and first payment is due in less than 30 days.
Quiral
Apr 30,2016The application process was so easy. I received my funding in just a few days.. 🤗
Kay
Apr 27,2016Your rates are better than many others, but 60+ % interest is still way too high. Dr Kay Davies
Heck
Apr 26,2016I got 3 calls from 3 different people asking me for the same thing. When I already did it on line. Took a week to get it done.
Sally Sue
Jul 14,2019DO NOT ORDER FROM THIS COMPANY!! TOTAL RIPOFF!! I placed an order from them in October...i received 1 item out if 3 but not until January...never received the other 2 despite multiple promises to be patient, they're coming. I have also reported them to the BBB. I would have given them 0 stars but that wasn't an option. BUYERS BEWARE! Lesson learned!