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Auscare Support is an NDIS registered and nationally accredited provider of Support Coordination and Plan Management services. We also match NDIS participants with fully-vetted and comprehensively insured support workers.
Our team are driven to ensure all of our clients achieve their goals, build their capacity, exercise control over the decisions that affect them and maximise the benefits of their NDIS funding.
Reviews 168
Alexander
Mar 11,2022Kate Johnson has been knowledable, supportive and so caring. She has our full confiden xx e
Latasha
Sep 10,2021i AM HAPPY WITH THE HELP GIVEN
Sahara
Sep 06,2021have been very happy with your service
Haroon Ali
Jul 04,2021HI. I am the Service Manager from Infinite Home care (service Provider). In May, One of the best Service provider i work with, Lija Taylor handed a complex client to Cassandra Teuma. I was amazed by the passion, the energy and the professionalism Cassandra has and helped get the clients plan reviewed and get things right. The client is slightly challenging at times but with the professionalism Cassandra just did amazing job. I am writing to say how amazing and passionate the team is. Cassandra and Lija - you make all our job easy where life at times become challenging with some of the participants. Thank you from the Participants Family side and from my organisation.
DIGBY DORIGO
Jun 09,2021They are very understanding. I found the staff to be quite pleasant.
Alex
Jun 08,2021Consistent Summary of Monthly Statements; Good Customer Service
Corinne
Jun 08,2021No problem with Auscare. Monthly statements sent out on time and easy to understand.
Zara
Jun 07,2021Auscare have been fabulous. Made our lives so much easier.
Richard
Jun 07,2021Auscare support is doing an excellent job,all my carers and other support workers are very pleased with how quickly they are paid. I am pleased with the monthly report of our expenses and how much money Rick has left in each category. Thank you Jackie .
J&J
Jun 07,2021Very helpful.. Quick to respond.. Polite.. Easy to talk and understand.
Damian
Jun 07,2021Making to so much easier for me to manage 👏🏻👏🏻👏🏻
Mandie
Jun 03,2021Some staff are slow at completing time sensitive work, they are rude and disrespectful. They dont answer critical phone calls, voicemails for staff phones is not set up fully so when you get their voicemail its sounds like they not bothered by it not being set up and like to sound unprofessional. My so called 'go to person' keeps changing with no communication to me that it has changed and I need to call a different number to get in contact with the correct person. When I do talk to the first 'go to person' they say sorry I'm not doing that anymore I will send message to the other person who is doing it but will not tell me who the other one is. They also have not requested my consent for the random new people to have access to my sensitive/private data. They are very good at being dictators & controlling over the services and supports they will allow or not allow you to use.
jen
Jun 01,2021Pays invoices very quickly, good communication, easy to get hold of my plan manager.
Donna Harmond
Jun 01,2021Easy to access helpful and friendly with any enquires
Warwick
May 31,2021Always caring, happy and helpfully.. easy :)
Kim
May 31,2021I love my plan manager Denise from Auscare Support - makes everything so easy.
Edin
May 31,2021I am very happy with you. Managing my NDIS with you has been very good.
Victoria
May 31,2021I am very happy with Auscare Support, the responses always timely and quick, information that is provided is useful and easy to understand. Also appreciate summary reports on the plan progress. Thank you
Isabella
May 31,2021I am very pleased with the service that was provided. I always get a very detailed statement.
210 - 224 Bong Bong Street, 2576, Bowral, AU
http://auscaresupport.com.au
a client
Mar 13,2022Keep emailing for reviews