To leave a review you need to be logged in
Reviews 111
Richard D Jones
Aug 03,2024Excellent organisation to work with. Piano ordered online, perfect communication and assistance with follow up after computer system glitch. Piano was delivered yesterday. Excellent heads up and notification of time of arrival. Carefully unloaded and handled.
David
Nov 09,2023I bought the Roland FP-E50 and the sale man is really helpful. It is excellent
Erica Wang
Oct 09,2023I had a good experience purchasing a grand piano from Australian Piano World. Terry, the staff member who assisted me, provided quality service. From helping me choose the right piano to answering my questions, he was knowledgeable and patient throughout the process. The delivery and installation of the grand piano were smooth and hassle-free. The team ensured that the piano was set up perfectly in my home, and they took great care to ensure it was in pristine condition. I'm satisfied with my purchase, and I would recommend Australian Piano World to my friends and anyone in search of a quality piano with excellent customer service.
Andrew Clarke
Oct 05,2023The payment stage of our purchase went very well. Great communication, responsiveness, courtesy, and generosity. Thank you! (Our delivery is not due for a few weeks yet, so I can’t comment on that at this stage.)
Wangui
Sep 19,2023Great prices and fast delivery. Only feedback is I wished I received more update emails on my order or a tracking code. However, they responded promptly to my email. I would highly recommend Aus Piano World.
Madeleine Jane
Sep 19,2023Lovely people to deal with. The delivery blokes were careful.
Frank Apostoli
Apr 26,2023Very prompt reply to an initial question and a quick follow-up by phone after the order was placed. Very pleased.
Chris Chen
Apr 16,2023Product as expected, delivered within a reasonable time. Courier helped bring the delivery inside apartment to correct room.
Elena
Mar 22,2023Great choices of the pianos, excellent customer service from the stat to the end of the purchase and amazing delivery interstate. Thank you.
DP
Nov 14,2022Our first piano. Good advice and easy process.
Victor Tang
Nov 05,2022Just perfect!! Hans is a very helpful guy. Went out of his way
Ken McDonald
Oct 31,2022I went to look at a new Kawai GL30 Grand piano and ended up buying on the spot. Company owner played two different models and he was so knowledgeable and great to deal with I have no hesitation in recommending Austral Pianos to everyone looking to buy. Regards Ken McDonald
Cleve
Oct 24,2022Simple and easy decision thanks to the gentleman who attended.
Alison
Oct 05,2022Great quick service. Good communication. Would definitely use again.
customer
Oct 03,2022Excellent service.
Mark
Oct 02,2022Was looking for a learner digital piano for a 6 years old, Store price is cheaper than online, so definity recommand to visit in person. My kids love it, and they can experience different type of pianos there. Finally got the right one for him.
Nina
Sep 26,2022Staff were helpful and open to fair negotiations. Hans was really nice and accommodating our pickup. Will totally go back when upgrading to an acoustic piano.
Warwick
Sep 24,2022Very polite, great illustration of the piano function and informative exploration of the suite of options
customer
Sep 19,2022Steve was extremely helpful and knowledgeable. He made effortless the process of choosing the right piano for the purpose and space. I highly recommend Piano world!
740 Heidelberg Road , 3078, Alphington, AU
http://pianoworld.com.au
Too happy
Sep 22,2024We purchashed a Kawai GX2 and a Feurich 115 last year for our young daughter. What can I say, Hans and Viga are helpful, they will encourge you to spend the whole day to try out every piano, even their Piano Technician (Evan) was helpful. They were not pushy, but very accomodating.