a VAPE shop.co.uk
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Vape affordably and claim up to £1000 interest-free credit using either buy now pay later or splitting your payments in to manageable chunks. No hidden payments; 0% finance
Reviews 70
Unknown
Jun 23,2021Broken ecig when come
alex sutcliffe
Jun 19,2021NO ORDER SHOWED UP, No communication, no correct contact number in process of trying to sort things out with Klarna as store has not replied to emails.
Tom Jenner
May 11,2021Order hasn’t arrived a week and a half later
Mrs KARIN PACKER
May 11,2021Will use regularly, very customer focused
David Clark
Apr 13,2021Order some products and it took over a week to arrive. I understand it was over Easter weekend but it still took more than the 24hrs I paid for it to arrive. It got dispatched on a Tuesday didn't arrive until Friday. I emailed then twice to ask about this and have yet to receive a reply. Poor customer service.
Denise⁹ Fisher
Dec 19,2020Great service great products and quick delivery
Ben Barber
Dec 16,2020Brilliant service quality products and a very happy first time customer
mr barry keeble
Dec 14,20202nd purchase from these guys and as before .absolutely perfect 👍👍
Kieran Crisp
Dec 08,2020Took over 2 weeks to prepare my order, their website never told me when it was ready for for the full time it just said that they were processing my order, I sent them 4 emails trying to get an update or just any idea of what was going on and I never got a reply. Worst service I have ever had when purchasing online
Abi
Dec 08,2020Ordered here and got 2nd class delivery, it took them 5 days to email me to say 1 vape juice was not in stock, they asked if i wanted to replace it or cancel the order so i asked if they could replace it, no reply after that. My order was never sent so i emailed them 3 times to ask where is my order, and then gave up asked to cancel my order because i got what i needed in that time somewhere else. (They did cancel my order in the end) Avoid! Nearly 2 weeks of waiting, bad customer service!!
Emma
Dec 04,2020Joke of a fraudulent company! Wouldn't let me cancel even after them not shipping for two weeks when I paid for next day delivery! Ignored numerous emails and the number on their website is a fake number. Sent the item over two weeks late to which point I no longer need it and I don't trust that they will honor a refund should I try and send it back AVOID LIKE THE PLAGUE!!!!
Dan.
Nov 23,2020Absolutely garbage company. DO NOT SHOP HERE. ordered my goods, 1st class tracked. A week ago and they have still not been sent out. Emailed a few times, no response. Telephone number provided is a dead line. So one more time... DO NOT SHOP HERE.
Luke Shovelton
Sep 22,2020Never received order... After weeks of trying to contact I finally got a response saying there was a technical issue so they offered me a refund...1 month later still no refund and not responding to my emsils....wouldn't recommend this site toy worst enemy..
David Fraser
Sep 16,2020very good customer experience from start to finish
Craig F
Sep 14,2020Product ordered 27th Aug with express delivery, product shipped on 7th Sept. Phone number on the website is not in service and a request to refund the expedited delivery has fallen on deaf ears with no response at all. Last time I order through this company.
Paula Sanders
Aug 28,2020Excellent service have purchased items a few times and never had a problem.
Ceri Johns
Aug 11,2020Amazing service will definitely be buying off them again
Miss Kelis Bernard
Aug 07,2020Great product quick delivery!
Danielle
Aug 01,2020wrong item sent, no response to emails and phone number listed online is disconnected. Finally heard back from the after replying to a promotional email. I was told I would be sent the correct vape, this never happened and have been unsuccessful in making contact again. I'm sure they are OK if you visit in store but if you order online and something goes wrong you will regret your decision to shop with them. I returned the wrong product and I'm still waiting for the correct one to be sent as you told me it would be 4 weeks ago. Loving how you reply with lies, trying to make people look like they are unreasonable, knowing full well responding is not an option.
george
Jul 10,2021The product i recieved did not work, i have asked several times for a returns label but not yet recieved 1,i wont bepaying until issue is resolved