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For over 40 years, Baudville has been an integral part of recognition programs and practices in organizations across the country. Our employee recognition solutions and expertise have helped millions motivate, engage, and retain those who are essential to their businesses, schools, healthcare facilities, and non-profit organizations. Shop and find the right gifts to boost employee engagement and celebrate the moments that matter! Elevate your team's success with Baudville's exclusive products designed for onboarding, boosting morale, and creating a positive workplace. Our carefully curated selection, featuring stylish drinkware and custom trophies, is crafted to fit your requirements precisely. Beyond just items, our products are catalysts for building camaraderie, expressing appreciation, and fostering teamwork. Join many organizations that have confidently chosen Baudville for their employee recognition needs.
Reviews 810
DALE
Jan 01,2025Good product, fast service, fast shipping. Excellent service
Poor Customer Service
Dec 31,2024After customizing and approving my order, I received no updates regarding shipment. Concerned, I called and learned that the order had not been approved—even though I had clearly approved it. This caused a delay; the order was now a week behind schedule. To expedite the process, I paid approximately $64 for overnight shipping with Saucia. However, the next day, I received an email stating the delivery would take five days instead. Frustrated, I called again and spoke with Tedrick, whose words and tones were condescending, unprofessional, and dismissive. He insisted that I had not paid for expedited shipping, interrupted me multiple times, and outright refused to transfer me to a manager. Instead, he doubled down, implying that Saucia could not possibly be at fault and that I was mistaken. This experience has lost your company a loyal 10+ year customer. Baudville needs to prioritize hiring and training staff who are competent, professional, and courteous, especially in customer-facing roles. Poor customer service undermines trust and drives away long-time patrons.
MANDY
Dec 31,2024Order was fast & accurate. There was a little bit of a learning curve when figuring out how to place our order for a large quantity of custom pins but once we figured it out, it was very simple. The order was fulfilled & delivered quickly, much faster than we had expected and everything was correct. Baudville was very communicative with the status updates of our order.
PATRICK CRERAR
Dec 31,2024Great service, good value. Delivered in time and to our specifications.
NICK VAUGHN, COO West Coast
Dec 30,2024Great experience and Lori was great to work with. She helped customize an award for us. Quality product and even better customer service. Lori should get a trophy for Best Customer Service of the Year!! I really appreciate receiving good customer service because it's hard to find these days. Thanks Lori and the Baudeville team.
Tity Fouapon
Dec 29,2024This is an excellent gift for a boss, coworkers, or friends. Its unique quality brings joy to the receiver's face. I have ordered several times, and it has been the best gift on every occasion.
HALEY DAVIS
Dec 28,2024Great people to work with and very friendlycustomer service. They gave me exactly what I needed.
KIMBERLY FIAS
Dec 27,2024You guys are the best and the Quality is top notch!
Serenity Larson
Dec 27,2024I would like to commend Baudville, particularly Heather Ewerth, for their excellent service. My recent urgent order was fulfilled quickly and efficiently, exceeding my expectations.
Mj Humphries
Dec 27,2024Terrific customer service! Helpful, great process to proof before item ships and fast!
ANITHA KALYAN
Dec 27,2024Great Work, Nice JOB
Janet Zamecnik
Dec 27,2024Heather is great and knows when we order. She had reached out and I had actually been preparing the order to email her. She's thorough, quick and so friendly. Thanks!
GLORIA ZIEGLER
Dec 24,2024The award and customer service were great. The award is different and unique. We were honestly tired of seeing the same ole awards until we saw your version of Top Dog and GOAT. Everyone was so excited to see them. Customer service was excellent. One of the Top Dog Awards broke and your company simply replaced it. Thank you so much for the speedy service.
KATHRYN BARNHART
Dec 22,2024This was one of the best customer service experiences of my life. Heather was amazing. Seriously the easiest process ever that took less than 24 hours to complete. Both my boss and I were really impressed. 10/10 i will recommend and purchase from here again.
MLE
Dec 22,2024Great Quality. Speedy delivery. Very good support on the phone .
Stephanie Pappas
Dec 21,2024Baudville pulled through for me on short notice again! Their team is so responsive, and they were able to get us our awards in record time. Thank you Baudville!
Eleanor Sims
Dec 21,2024The awards I ordered were very nice and delivered ahead of time. I called late in the day and the customer service lady that helped me stayed and helped me to make sure she gets my order for the day. She was very helpful, understanding and knowledgeable with the products. We are very satisfied with our order. We appreciate her.
MULTI-SHIP ORDER
Dec 20,2024Your customer service was excellent. Lori Miles was amazing and so helpful!
KIMBERLY MORIN
Dec 20,2024The statues were great. Just stop contacting me so much and sending me so many promotions! I do NOT want them or need them!
52nd Street Southeast 5380, 49512, Grand Rapids, US
http://www.Baudville.com
MICHELLE SCHRANTZ
Jan 02,2025Great customer service and I didn't request for Christmas but we got the day before--AMAZING!!!