Quick response,great customer service from the off,had CCTV survey and have booked follow on works.Highly recommended,trustworthy and honest,straight to the point.happy customer
Very quick response called BDS spoke with a very helpful girl she told me she would have someone within 90 minutes she did,Bill turnt up solved the problem within an hour,very happy will be returning for follow on works.highly recommend
I rang the bds team and spoke with a lovely lady called Carly as I had a blocked toilet… fantastic service and great customer service. Thanks guys!
Great service and amazing customer service. Was delt with very professionally. Very happy
Fast efficient service by friendly professionals. The work was carried out to a high standard with the upmost care shown to my home. I was kept informed at every stage of the process so I knew exactly what was being done. Very happy customer.
We were most impressed with Jack. Such a polite, caring individual who knew exactly what he was doing and is such a great advertisement for "Any Drainage". He understood we didn't want to pay the nearly £2,000 other companies quoted and said he was pretty certain he could do the job in stages. The first stage cleared it and Jack was then going onto another job after 6pm. He doesn't count the hours, just wants to do a good job. We shall be delighted to recommend your company to others. Thank you.
I phoned BDS at 8:3OAM. The plumber arrived 13:30 , I had said it wasn't extremely urgent - and completed his work promptly, using a deWalt wet/dry Vacuum Cleaner. Job done professionally, the plumber Jack was very polite and efficient. He even volunteered to replace some part in my siphon assembly , and went back to his car to look for it. Will call BDS Drainage again if needed.
Lee and his colleague came out promptly to clear blocked pipes that were causing sink to back up, after a previous plumber had used drain cleaner. They were friendly and efficient and would use again without hesitation.
I am so grateful to the BDS team for their work, and excellent customer service. Their team are prompt, deliver excellent quality and are wonderful to deal with. Their kindness, excellent customer service, and wonderful tradesman who came out to do the work couldn't be more highly recommended. I am so grateful for them, and couldn't recommend them more. Thank you!
One guy £480 for 1hr 10min He used a small wet & dry vacuum to unblock a pipe Which was charged out to us at £135 for 1hr 10min. Just imagine a builder coming on site and charging out his use of power tools for the day with these ridiculous prices …… it just doesn’t happen so be careful of this company’s billing structure.
Had sewage water leaking all over the apartment, a complete nightmare, and BDS came very quickly to solve the issue! The engineers were super friendly and kept me constantly updated on how things were progressing, which made me feel comfortable that the issue was going to be solved. As they work fast, are friendly and very professional I would highly recommend BDS to anyone who needs emergency help with their drainage!
Excellent service! Honestly, this company is a life saviour. They come out at any time, and I mean ANY TIME. They are very respectful of the premises and have really fun chats. They are very flexible with each costumer. If you want to know detail by detail of what has happened with the plumbing, they'll explain it. If you simply want to sit down and have it all sorted out, they won't bother you. They know their stuff and they make sure to get it done. Communication with their costumer service is good too. If Im ever in need of a drainage specialist, I'll always call them!
Communication was excellent. BDS came out that same day sending two wonderful engineers to sort out the problem. Harry and Jack explained everything clearly, showed me in detail what the issue was and sorted out the blockage with care, dedication and professionalism. This was the second time I have used BDS and I highly recommend them.
I am afraid my experience is nothing like the many good reviews on this company. We had a sink blockage, we got a local guy who dismantled pipework under sink but clearly did not know what he was doing so my wife showed him the door. Then we got BDS. Two guys spent two hours here, used a vacuum pump for a few minutes and then said they had cleared the blockage but couldn't reassemble the pipework the first guy had dismantled. They went off to get parts and said they would have to return the following day. They persuaded my wife to hand over £350 as part payment of a bill that totalled £576 (!). I came back from work, reassembled the pipework myself and then found the blockage had not been cleared at all. I rang BDS and told them not to come back and got another guy in, who had been recommended locally, who got it all fixed in an hour. I asked BDS for half my money back (£175) which to their credit they paid promptly.
Great service fantastic results.Highly recommend
First time I have used this company and I couldn’t praised them enough. I have had an ongoing issue with a block man hole in my garden which I have had other companies previously attended which could not solve the problem. BDS resolved the problem in under an hour would highly recommend
Very reliable company come and done within the time frame and done the job in 1 hour as quoted, excellent workmanship friendly and very tidy work couldn’t thank them enough
I couldn’t give this company the review they deserve. They have gone above and beyond any expectation. I called them out to my elderly mother who had a blocked drain just outside the back door. The blockage was surveyed using cctv where they found a broken pipe. The job was completed that day. Again thank you all for your amazing service!
Friendly and honest engineers (Jack and Rich) did a great job, unblocking a gully in 20 mins with rods. Impressed with the updates on their progress to me before arrival. Clear and transparent description of the costs up front. 5 stars!
Rachel Regnier
Oct 17,2022On time and excellent quality of work with polite engineers would highly recommend