Excellent service from start to finish nothing was to much bother communication was excellent will definatley be using again and wouldn't think twice about recommending to people
Very happy with the quality and price of the bed, and lead times stated on the website were accurate. A couple of minor queries about delivery were resolved quickly. Will definitely use Beds on Legs again in the future.
Excellent service! We'd been messed around quite badly by another retailer so I was a bit nervous about buying a bed onlinr again. I needn't have worried though. The price was very reasonable and customer services were quick and responsive. My new bed arrived within the advertised timeframe and the delivery company we're excellent too. All in all a good experience. Would recommend.
Really impressed. Great bed, very clear instructions, well labelled components to make the bed, and it looks great. So good for the money
Very satisfied with the bed, the quality is pretty good. Unfortunately, it took around 3 months to get it delivered
The triple bunk bed was of very good quality and I was very happy with the product. The delivery guys were fine and prompt. However the mattresses were terrible quality springs pierced through the material. They are very uncomfortable yet advertised as premium mattresses. I complained but got no support, support team didn’t believe what I was saying, they refused to exchange or refund. I feel terribly let let down, won’t buy from them again because of the mattresses.
My 4ft divan bed and mattress was delivered today,made up with it, even better than it looks on the Internet. The delivery drivers kept me informed of the delivery time and were very helpful and pleasant
Good quality, as expected
Thank you for the speedy delivery + disposal. The mattress is just right. We love the lux look and feel of the suede material. The added drawers add practical storage. Thanks again!
Excellent customer care, brilliant Communication, delivery men were really good highly recommended
Beds on legs were great. Bed is really decent. Wish we’d got it sooner.
Fantastic beds, if I’m honest the bed actually looks better than the photos I was so happy with my purchase and the quality!! Would recommend to anyone and come back here if I needed to :)
Let's start with the product. It is an excellent quality ottoman bed, with sturdy construction, looks luxurious and feels great. The deep storage is a bonus. Ordering was super easy and being able to order swatches of materials before you order a whole bed is really helpful to decide on the right colour! The bed was delivered in a timely manner by a very efficient courier and the assembly instructions were super helpful, as unfortunately there was no option to pay for the assembly, so we had to assemble it ourselves. Two of us did it in a few hours without any issues. Unfortunately, the wrong size support bar was delivered with our bed, which meant that we could not use the bed. We were left in a bit of a lurch for just over 2 weeks having to sleep on the floor waiting for the correct support bar to arrive. The customer service was very polite, kind and understanding, but could have been more proactive. The bar just showed up one day at our door when we already considered returning the bed. We are now glad we didn't. All is well that ends well! We would buy again from this company. Review update 3 years later: we bought 2 ottoman beds from this company back in 2021. Three slats on the single bed broke 6-12 months after the purchase. Super king bed is now unusable, as the support bar which holds the frame in the middle of the bed has caved in. As a result, mattress is sagging in the middle making sleep on this bed a nightmare (pardon the pun!). This bar was originally missing from the delivery, hence one starts thinking it is a strange coincidence. We are not heavy and treated the bed with utmost respect. My conclusion sadly is that the quality of these beds is not good enough, especially for the money you pay. I have reduced my rating from 4 to 2 stars.
We have now bought two Ottoman beds from Beds on Legs. Both easy to order after speaking to customer services for advice. Good comms on delivery and products in excellent condition.
From ordering my new bed from bed on legs to it being delivered it was excellent service to say a live in a top flat I would definitely recommend them to anyone Thanku
Great purchase! The bed arrived sooner than expected, great quality and service. Would definitely recommend :)
Delivery on time.
Yes all good but the one of the bags had some oil on it.
Very happy with my purchase lovely colour and material just what I was looking for only downside is width of bed is smaller than what I am used to so may be a tight squeeze when comes to sharing
Caroline
Apr 30,2021Great quality product. Initially missing some parts but shipped out straight away and delivered the next day.