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Reviews 718
CollectPlus Customer
Dec 09,2022A Beautiful bed thankyou very much, good communication and very helpful from Chris. Quick delivery once the bed was in stock.
Tina Deacon
Dec 07,2022Absolutely the most comfortable mattress I have ever slept on. The service was excellent Stuart went above and beyond to accommodate me. Would recommend this company
Deb Orford
Dec 04,2022Great price good communication delivered on time and well packed
Alison Jordan
Nov 29,2022Excellent. Bed arrived quickly and good quality. Second time I have ordered from them Would highly recommend
Adam
Nov 23,2022Wow....I will not be ordering from this company again....if you would like poorly built goods, and an extremely poor customer service then by all means use this company. I purchased a bed and mattress from a major high street retailer not so long ago, and the customer service and quality of build was a 100 times better. Interesting to read on other review websites of the poor attitude of the director....says it all really! I will NOT be using these guys again.....
Billie Buck
Nov 22,2022Great service from web sight to delivery and really pleased with the new bed and mattress. Amazing value. Thank you!
Kelly Hall
Nov 22,2022I needed a new bed and decided to spend a little more than I would normally. Beds For Legs ended up having a good selection of styles I liked at reasonable prices, and bonus they were a cashback option too! The day after I ordered I received a call to confirm the order and arrange a convenient delivery date. They were friendly, the call was short and sweet which was great. We agreed a day for delivery and I was told the courier would be in touch with some timeslots. The courier didn't get in touch until the day before the expected delivery and until they did, I had started to worry the delivery wasn't actually confirmed. This was my first big purchase of this type and I wasn't sure of the process, so that's on me, not them. I was texted a delivery slot around 9.30pm the night before. The next morning I saw the attempted delivery failed, called the courier in a panic and they explained they had just needed to swap vans and the delivery would still be that day. The courier was friendly and helpful so all good. I will definitely use these guys again.
Nichola McGrath
Oct 22,2022There was an initial mix up on delivery in that parts for two completely different beds were delivered. It was rectified relatively promptly and the replacement delivered a week later. Happy with the service received, and the bed delivered
sue calvert
Oct 18,2022I visited there showroom as it was near where I live There was plenty of beds and mattresses to choose from and was helped by one of the staff we given information on the ones I was interested in and was very happy with the price.
Adam Carr
Oct 17,2022A very poor build quantity, and confusing assembly instructions
Morag Stevenson
Oct 17,2022I’m delighted with the new mattress which was ordered and delivered within a week . I’m really pleased with the quality and delivery was fast and efficient . Thank you
Consumer
Oct 14,2022Fantastic value for money. Prompt delivery. Great staff, very friendly in the showroom
Dani
Oct 07,2022Had a quick response from customer service when requesting samples and asking a few queries before buying. The bed was dispatched in the timeframe stated and arrived fairly quickly. Paid a fair price for a very luxurious bed compared to others similar elsewhere and it arrived as described without any defects which is rare these days and for me is the most important thing. Very happy with my purchase.
Vim
Oct 04,2022Great customer service - received samples in good time. Delivery easy and time advised in advance. Good delivery. .
Manir Hussain
Oct 01,2022From start-to-finish, my experience was very positive. I had read very poor online reviews about some bed companies so was extremely cautious because the bed I eventually bought was a considerable amount of money. I went with ‘Beds on Legs’ because the reviews on ‘Trustpilot’ were excellent. I was able to pick the date of my delivery, which was confirmed by a courteous telephone call from ‘Beds on Legs.’ The bed was delivered on that date in perfect order. I ordered a Kaydian bed for my son, and without a shadow of doubt they are of the highest quality and durability. I couldn’t find the bed cheaper anywhere else, not for want of searching the net for a better deal, and the icing on the cake was the heavy discount given to me at checkout. The delivery guys were excellent and very helpful. They phoned me ahead of time so i could get on with my day. All-in-all, a very positive experience and ‘ Beds on Legs’ has become my first port of call for beds in the future.
Lynne Abbess
Sep 24,2022Excellent service on both ordering and delivery. And a very comfortable mattress for a competitive price. Highly recommended all round
Debater
Sep 17,2022Before purchasing I contacted customer service for advice and received a helpful prompt reply. Manufacturer times l timelines were accurate, and the bed arrived well protected and as promised. I again contacted customer services to ask some questions about maintenance of the bed. Within a couple of hours I received a very helpful call from "Stuart". Sometimes companies can take your money and don't want to know after the sale. It was refreshing to know beds on legs seem to value after care service too. Thank you
Fiona
Sep 16,2022My first time ordering fro Beds on Legs. The website was well laid out, easy to see the products and Customer Service was very helpful answering my questions. After I ordered I got a phone call asking when would be the best day for delivery and delivery went flawlessly. The bed is well made and very comfortable.
Kristina Daminaitiene
Sep 09,2022My kid loves the bed, delivery was really speedy, happy with the purchase, would definitely recommend 👌
Corynne Bailey
Dec 16,2022Stuart made sure all was delivered to us. He assisted with being they liaison with me and the delivery men.