Great Service ⭐️⭐️⭐️⭐️⭐️
Love the designs of all the products. Got sent the wrong one and Scarlett from customer services couldn't have been more helpful and arranged the correct product to be shipped straight away and swapped for the incorrect one at my door. Would definitely recommend!
Got a kettle and milk frothing machine. Both have a unique design don’t like most of the products on the market. Kettle with temperature control is important, won’t waste energy on just reheating. Nice build too. Glad with these present to myself.
Really quick dispatch and fantastic quality product, absolutely made up with coffee machine 10/10
Great product
Excellent Customer Service. Contacted with a problem that had developed with my coffee machine. CS lady (unfortunately I did not get her name) dealt with the matter expeditiously and offered either a full refund or a replacement. I chose a replacement as I really like the machine. Customer services arranged delivery of new machine and collection of old one all within 3 days! This is how customer services should be and makes me a loyal customer.
Very quick response and resolution of my issue.
Speedy delivery. Quality item at reasonable price. Very pleased
Good price for this roaster - last one failed after around 10 months of infrequent use so I hope this one lasts longer. Quick delivery and the first roast has now been done.
Excellent service with fast delivery. So far really happy with the operation of the machine and the quality of the coffee.
I placed an order and while awaiting the delivery, changed my mind . Contacted customer service is the support was great . I will be happy to consider buying products from this company in the future
Excellent piece of kit and so easy to use, love my coffee and get great results from my machine. Had an issue with the delivery but was sorted in an instance due to fantastic customer service
I’ve stuck to Beem since my first machine. This model is even better, and makes delicious coffee.
Everything from start to finish. Great product, great service, fast and efficient delivery. The toaster makes amazing bagels and don't get me started on this features to the kettle. May have to try a coffee machine next!
Great customer service. 5 *
Makes great tasting coffee. This is my third Beem filter machine, and the best so far.
Well built and roast quality beans
I purchased a Roast-Perfect Coffee Roaster that on first use, and subsequent use, tripped out my electrics. Appalling customer service. After two weeks customer services have yet respond to my email. Nobody answers the customer support help line.
I asked a simple question and asked the customer service on the day the shipment was delivered, I was not at home and I wanted to know if the courier left the product in a certain place or if a human received it because I can't find the product, the request was to leave it to the shipping company to whom they delivered the shipment.
Mike Pelizzoni
Nov 15,2023Looked at the market for bean to coffee espresso machines and Beem proved to offer the best value machine on the market. Delivery was quick and setting the machine up wasn't difficult. Happy with my choice. Only issue I had was it came with a two pin continental plug.