Beerhunter Limited

Hosted by David Simmons

4.0 (710 Reviews)

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Reviews 710

4.0

Out of 5.0

Michelle

Jan 03,2024

Placed an order on 22/12/23 still not received yet ! Attempted to contact customer service but not available ? ( no details of Christmas opening on website) no tracking details. Not happy !! If you are hoping for a personalised gift for a certain date you may wish to look elsewhere .!

Consumer

Dec 28,2023

I ordered an item with guaranteed Christmas delivery, in good time for Christmas delivery. As stated on their website, and in email correspondence with them the item was definitely going to be delivered for Christmas Day. Of course; it wasn’t despite being reassured by their team before their offices closed it would be. I have received an email this morning from Sue who with no apologies or care gave a one line response in an email that my item was damaged in transit so they have given a full refund. No sorry, no empathy that someone did not receive a gift on Christmas Day, and suspiciously no tracking number was ever received despite the item being delivered being in transit.

Steven Belshaw

Dec 21,2023

Googled Conor mcgregors Guinness for my dads Xmas nobody had a case of 24 so although a lot more expensive I thought I’d get them from here what a mistake it was they actually sent me 6 x 4 packs for 45 pound when another shop had 4 packs at a fiver a could’ve just done this myself 😡 I stupidly thought they were sending a case of 24 absolute rip off and will never use them again total deception on there part but as it’s a Xmas present can’t do anything about it so thanks for nothing beerhunter I’ve got a large social media following so will be posting on there telling everyone to avoid

christopher

Dec 20,2023

Good prices and everything was as it should be. Will defiantly be using again

customer

Dec 19,2023

Awful company don't use If they don't have the item you order in stock will just send a random alternative without notification and then wait for you to contest it Poor service, plenty of other companies that provide a better one. Worth adding that they also take forever to send anything out so overall you're better off going elsewhere

Victoria Blair

Nov 29,2023

I recently placed a substantial order with Beerhunter, and I cannot praise their customer service, especially Sue, enough. Sue provided exceptional support, keeping me informed with accurate tracking and detailed updates throughout the process. Her professionalism and dedication to customer satisfaction were truly impressive. It made the order experience hassle-free and enjoyable. I highly recommend Beerhunter for both their excellent products and outstanding customer service.

Catherine Rigby

Nov 23,2023

Poor customer service, no updates bar automated responses promising tracking orders and response times. No phone answered. Facebook messenger not monitored. Will go elsewhere next time, assume my order will arrive at some point but not for the bday this year - so disappointing.

Cheryl Pickersgill

Nov 21,2023

Fantastic Christmas gift set, personalised too ! Thank you

Nigel Roberts

Nov 21,2023

Top service ,quick efficient and only place to get forged stout!!

Millie

Nov 18,2023

Bought for my brother in law’s birthday. It arrived quickly and was very well packed. He was really happy to receive the gift. I would definitely recommend this company.

Tankybabe

Nov 18,2023

Disappointed as I think this is expensive for what you get - I buy Beer Hampers frequently for male friends and relations as they give them an opportunity to try different beers and whilst the choice of beer is good they are only 330ml cans in this hamper.

angela grant

Nov 17,2023

Ordered 24 beers only received 12 I have rang customer services and not received any callback also 2 emails sent and as yet no response Will have to wait over the weekend until I can try to contact them in the week I am a loyal customer I hope this can be resolved soon.

Mr T Price

Nov 16,2023

Excellent choice, well presented, value, and added to that delivered quickly and good communication. Only very minor things I would suggest to them to make a good service, experience even better - for environmental and handling reasons - use paper based tape instead of plastic tape to seal the box (as even Amazon do now) and you could actually downsize the box itself? It was a BIG box for 12 small beer bottles! That said, very good, recommended.

Simon

Nov 15,2023

Arrived on time, and all as bought...

Mark Taylor

Nov 14,2023

The whole service worked well. There is a good selection of different types and brands of beer on the website, it was easy to select and pay for a case. The delivery was prompt and efficient. We were kept informed all the way.