Established in 1937, we’ve always remained focused on providing fantastic service in relaxing surroundings.
Premium quality, home grown plants and expert garden advice remain at the core of our business, but through our creative and dynamic approach to everything we do, we are now regarded as one of the best and most innovative garden & home retailers in the country.
I had a query about an event booking. Staff very friendly my query was dealt with professionally and efficiently.
I came with a friend, we are frequent visitors, my friend bought a leaving present for a friend and on the way out it was gift wrapped by Cliff. What a lovely guy and you actually made the visit fab! Thank you Cliff, look forward to seeing you next time. X
The staff in the restaurant were incredibly helpful, carrying food, answering queries etc. That is on top of delicious food for lunch - I know it is a bit expensive but it is like nowhere else. Real treat to go there.
Cherry blossom trees. Absolutely lovely and half price in sale so got 2 for 1 you could say.
We came in for food and were astounded at the prices of the food in the cafe. ,£12 for a sandwich and £15 for vegetable curry is ridiculous. Needless to say we didn't stay
Beautiful, quality Christmas decorations. Delivered on time, very securely packed. Would definitely use Bents again. Excellent service.
Seamless transaction and delivery, unfortunately the product was faulty but the return and refund was faultless
No communication to say items ready for collection resulting in having to call. Then on collecting 1 item not there so refund given although again no communication to say
First time buying from bents.co.uk, ordered some Christmas items in the sale, arrived quickly, packaged safely, really great experience!
Delivered on time, delicate items well packaged. Kept informed of status, would order again from them
Easy website and excellent delivery
Part of the order was received damaged, which is the reason for the loss of one star. I contacted Bents via email and the issue was fully resolved within the day; great customer service
I bought 3 items on line in the Xmas sale for click and collect on 26th Dec. I received an email saying the items had been shipped and a tracking link which didn't work. On Jan.8th I decided to drive to the store to be told that the items were sitting there waiting to be picked up. I buy lots of things on line for click and collect and always receive an email telling me the goods are ready to be collected
Really pleased with my order from beginning to end. Good service
Helpful customer service staff William on 30/12/22 & Dan on 2/1/23 when I rang regarding a faulty item. Sorted a replacement & collection.
Great staff and shop pity there isnt more of them so wouldnt have to travel so far!
Easy to order on line,even on Xmas day. Good value for money. Just a shame the delivery company took their time (5 days) .
Prompt delivery . Parcel well packed
La entrega fue puntual. La información de productos en existencia fue oportuna. La devolución del capital fue puntual.
Ian Dutton
Feb 06,2023We thoroughly enjoy Bents. There’s so much to see and do. The food in the restaurant is first class, reflected in the prices, likewise the food hall. Bents takes ‘garden centres’ to a new level