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Billo is a Marketplace for Seriously Powerful Videos 🚀 Order custom-made video ads, testimonial videos, how-to videos, 360° videos or unboxing videos. 🎥
Reviews 442
Alex Hatlevig
Sep 10,2024I’ve been working through Billo for over 2 years now and have absolutely loved it! It has allowed me to work independently for over a year and a half. I’ve gotten to work with super cool brands and Billo makes the video creation process easy. It’s great having their support team to deal with all the logistical things where I can just create the videos. The only reason I put 4 out of 5 stars is because the downside of using Billo as “the middle man” is that the payouts are a bit low comparatively.
Matt
Sep 08,2024Customer support is lacking. The way we order our videos continues to change.
Kasey Ford
Sep 07,2024I’m a Billo creator and I absolutely love everything about this app and the staff!
customer
Sep 07,2024Amazing platform. I love Billo.
Samuel A. Abam
Sep 07,2024It has been great. I’ve learned a lot about creation and how large my imagination can get. I highly suggest being patient and keeping things simple and you will find Billo is as good as it gets.
Sammy
Sep 07,2024Great for creators. I’ve been a creator on Billo for about a year and have had a great experience. It’s easy to apply to create content for brands, they have a good variety of brands, and the process of uploading content is easy. Payment is always made on time and customer support has always gotten back to me same day to resolve any issues.
Maggie Hlebarova
Sep 07,2024Great for new creators! The pay isn’t as great but good for getting experience!
Elizabeth
Sep 06,2024Awful awful support. You will wait days, if not an entire week to hear back from customer service on time sensitive projects that affect everyone involved. This goes for both the creators and the clients. I’ve never seen anything like it. I don’t know if they simply don’t care or they need to hire more reps, but I’ve never seen customer support this bad. They also overcharge brands like crazy for videos that should normally just go to the creators. Just go to Upwork.
Lavinia Ana
Sep 06,2024As a content creator, I’ve found the Billo app to be an absolute game-changer. The platform makes it incredibly easy to connect with brands and create video content from the comfort of your home. What I love most about Billo is the simplicity of the process: you browse the available campaigns, apply for the ones that interest you, and once approved, you get to work your creative magic. The variety of brands available is fantastic, and it keeps things fresh. You’re not just stuck in one niche; you can explore beauty, fashion, tech, food, and more. Plus, the deadlines are reasonable, giving you enough time to produce quality content. Another standout feature is how streamlined everything is. From receiving products to submitting videos, the app guides you step by step. You don’t have to worry about messy communication or complicated uploads – it’s all there in one place. Payment is also smooth and timely, which is always a plus. For any content creator looking to grow their portfolio while working with different brands, Billo is a must-try. It’s a great way to enhance your creativity, build relationships with brands, and even earn some extra income along the way!
Josh
Sep 06,2024I like the platform (although be careful when ordering because it is not made very clear how the process works), but the creators have made us great videos. That being said, their support is some of the worst I've experienced. We ordered 7 videos on Tuesday morning, and I didn't realize I needed to do them individually and did them together by mistake. We are in a bit of a rush to get the videos out for our campaigns this month. Their chatbot is terrible, and their email support is even worse. I was connected with someone who seemed helpful, but had to submit the refund somewhere internally, which seems to be a blackhole. It's now midday Thursday and still nothing has been refunded so I can order the rest of the videos and be done with this. It seems as though their entire company takes Thursdays off. After this batch of videos we will not be using Billo again.
Yaro Starak
Sep 05,2024The quality of the videos is not great. The talent pool also seems lacking, but they make it hard to search for talent as well, so you are stuck with who applies. The worst thing is they auto approve videos and they don't do refunds if you pay for packages in advance, so be careful before spending large amounts.
Trina
Aug 23,2024Working with Billo was super easy and very straightforward. We received some great videos that we are excited to use in our ads!
Susan Cooley
Aug 17,2024Excellent service and timely videos.
Andrew
Aug 15,2024Awesome service - whether it’s a full time or part time career, Billo is amazing!
Ryan
Aug 03,2024The company may have started out good early but rapidly deteriorated. It became way more expensive with to the point where it became unusable. Then charges added beyond that for almost every little thing you'd want in your order. Want to work with any decent creator? Now they included a $40 charge. They do this after selling you on packages, positioned as a discount, but they really aren't because the gameplan is to sell you packages and then add on on the extra fees. There is no discussion of strategy and no larger partnership discussions. We've since found other options that are less expensive and feature the same exact creators + more.
Robert Baumann
Aug 01,2024Billo's team is responsive and there's a wide variety of skilled creators to choose from. I recommend this service!
Michael
Jul 31,2024This company is complete trash. Don't use them EVER. I ordered a video and the creator damaged our product during the video and we couldnt even use the video. So we tell Billo and they basically told us it was too late to get a new one and we could "re order" and basically pay them again. TERRIBLE COMPANY, STAY AWAY AT ALL COSTS, go to Fiverr and hire someone personally, they do a better job anyways.
Jonah
Jul 22,2024The creators are not good. It wasn't good value for the money.
Coreena L
Jul 15,2024While the content provided by Billo consistently met our standards, our overall experience was marred by a significant issue with their credit expiration policy. We were dismayed to discover that credits purchased expire without any clear notification at the time of purchase. None of our representatives were informed about this policy, and when questioned, we were directed to the fine print buried within their terms. Furthermore, our dissatisfaction grew when a representative recommended a package twice the size of what we actually needed. This larger package was marketed aggressively, only to later find out that a large portion of our credits had already expired. The lack of transparency regarding credit expiration and the misleading advice from their representatives left us feeling undervalued as customers. Despite the quality of the content, these issues significantly overshadowed our experience with Billo. We hope they reconsider their policies and improve communication to provide a more honest and upfront service to future customers.
April Dickinson
Sep 10,2024I’ve been loving working with Billo and the companies who use the app for 3 months now. It’s been a great experience and a fun way to make extra money too. I would recommend this app to any company or creator. 10-10!!!