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Birchwood Motors

4.5 (111 Reviews)

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So, Why Birchwood? The year was 1967 and my grandfather ‘Pops’ had taken his first steps into the world of cars, starting exactly where anyone would in Cardiff at the time, City Road.

Beginning his journey as a mechanic and working his way through the ranks he became owner of his own showroom located in the heart of the road of a thousand cars. Called ‘General Motors’ he seemed to think using the name of a popular American manufacturer at the time might generate some attention, and it certainly did.

He would work tirelessly day and night trying his upmost to be the best, not the biggest, not the cheapest, but the best.

It was his passion, and everyone who knew him could agree on one thing, he achieved his goal. My journey began in much of the same way, I started as a Saturday boy cleaning cars and now I own Birchwood Motors, and like Pops, I don’t desire to be the biggest, I don’t desire to be the cheapest, but I DO desire to be the best.

Reviews 111

4.5

Out of 5.0

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Alexandru
Sep 01,2024

Just bought a skoda superb recently, nice service and friendly people

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Huw Walters
Sep 01,2024

Great experience buying a Volvo from Morgan. No issues, efficient and totally trustworthy. Brilliant.

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Jon Glover
Sep 01,2024

Would highly recommend buying a car from Birchwood Motors. The staff/owners are so easy going, friendly and a real pleasure to deal with. Delighted with my purchase and the fair price I received for my car as part exchange. Great customer service and wouldn’t hesitate to use them in the future and recommend to others. Good luck with the move to the new premises.

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L Owen
Sep 01,2024

a friendly service and a great little motor, thanks Alex!

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Lloyd Symonds
Aug 31,2024

Absolutely brilliant service from beginning to end. Alex was very approachable and knowledgeable, and knew his stuff. The guys were very understanding when having to sort out a little payment hiccup on my bank’s side too. Safe to say, I’ll be looking here first in the future.

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Louise
Aug 31,2024

The Birchwood team are approachable, honest, straightforward, really helpful and sell great cars. Alex picked us up from the train station as we'd travelled up from Devon and he made the whole car buying experience pleasant and easy and we felt comfortable about the whole process. The Volvo D2 drives lovely and was a great price. Highly recommended business.

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Zachary Gillard
Aug 31,2024

We dealt with Alex throughout our process, he was friendly and professional. Didn’t rush or push us into making a decision and was knowledgeable on the car. Rest of the team were polite and welcoming. Couldn’t recommend these guys enough, good prices and quality cars. Cheers Guys!

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dave bankes
Aug 30,2024

I was interested in a car but was unable to view unless I request a video viewing. Only dealer i have come across that I was unable to view the car externally /internally right away

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Manda
Aug 29,2024

Top customer care from this company. Definately a 5 star service and a big thank you to Dean who went above and beyond to make sure everything ran smooth. Would defiantly recommend!!!

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Connor
Aug 28,2024

Alex was very helpful and very responsive to any queries I had. The px went through very easy and the car I purchased was exactly as described in the advert. Would definitely recommend buying a car here!

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Robin
Aug 27,2024

Great experience buying a car from them. Made a trip up from Hampshire. No pressure sale and very friendly to deal with. Always helpful and very professional. Would highly recommend.

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Dawn Webber
Aug 11,2024

Great experience recently buying a car from this company. Morgan was very polite and friendly. I travelled up from Exmouth on the train and he gladly picked us up. Over the moon with my purchase. Great communication throughout all the transaction. Highly recommend. Thank you again Morgan . 👍 Dawn

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Peter Smith
Aug 11,2024

Great experience today with the guys at Birchwood Motors. Alex was helpful, informative and provided a no pressure sale, it was so relaxed I forgot to ask for a discount! All jokes aside the car we purchased was priced well and was completely as described over the phone. Well worth the 7 hour round trip and would definitely use again. Pete👍🏻

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Jane lavelle
Aug 05,2024

Great experience buying a car from this company. Alex was extremely helpful, stayed open late to accommodate me with no sales pressure. I felt he answered my questions honestly and very helpful on a follow up query. My car was delivered the next day & I love it!

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ALUN DAVIES
Aug 05,2024

I had a really positive experience with Birchwood Motors. Alex was the salesman and he was great, very different to most dealerships I have been to. Usually you have the hard sell and it was actually quite relaxed. I suppose you do not have to hard sell when you have reasonable prices to begin with but *speak as you find* Birchwood Motors are top drawer and would recommend to anyone

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customer
Jul 27,2024

Polite and helpful staff.Informative and accommodating.Efficient and well organised.

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Lee
Jul 27,2024

Excellent service quick and easy and well happy with the car I would advise anyone to go there

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Adam Fraczek
Jul 21,2024

Super proffesional and friendly company to purchase my new car. I travelled all the way from Warwickshire based on their excellent reviews and wasn't disappointed when I arrived. Vehicle was as described and is running beautifully very happy with it. The guys even took the time to drop me off and pick me back up from somewhere local. Thanks very much chaps

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Laura Finnegan
Jul 21,2024

Great customer service

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Mr Lewis
Jul 21,2024

Very good people to deal with, helpful, polite and gave very good information about the car. Would recommend anyone to go there.

02921 202 902 [email protected]

The Filling Station, Penarth Road, CF11 8TW, Cardiff, GB

http://birchwoodmotors.co.uk

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