Great customer service (despite me messing up the order). Beware that the online measurements are a bit tricky and reach out to the team.
Wonderful service and fantastic jeans. Will recommend to everyone and anyone who cares about clothes.
Great craftmanship and customer service
Great quality clothing and excellent friendly service.
Great, friendly advice helped me get the best jeans to suit my style
Brilliant focus on high end materials beautifully made. Go nowhere else for your jeans etc.
Great product and fast international shipping. Highly recommend.
Brilliant service. Great jeans
Excellent service and the clothing feels very well made!
Excellent quality of jeans. Fast service
Knowledgeable and helpful staff. Jeans fitted and finished whilst you wait. Buy these jeans and expect to wear them for years….
Great service and great products! Top craftmanship
A really great experience. A very knowledgeable team, who took time to explain the different denims and allow me to try different styles. Once I had made my selection I had them altered to achieve just the right length, they did this twice, on my account, pre and post wash. I really love my jeans, fabulous quality and flattering.
If you're into denim and in London, you've gotta check out Blackhorse Lane Ateliers for a custom-made denim jacket. Lilly there is a total gem – she's super patient, really listens to what you want, and is all about making it happen. I had this cool idea for shoulder gussets on my last jacket to give my arms more room to move without longer sleeves. Lilly was all over it – made a trial version first and then nailed it on the final jacket. The coolest part? She even tweaked an older bespoke jacket with the same gusset trick, and it's like I've got a brand new jacket. Seriously, if you're serious about your denim, this is the place to go in London. I can't recommend them enough!
the staff really know their stuff, and are friendly but not pushy. actual product is great too and all things considered fairly priced, especially when you consider you get free repairs, re hemming etc.
Great service, great product, great stuff
The good: friendly staff, made length alterations on the spot so I could take my jeans in 30min The bad: felt a bit rushed to make a choice, ended up getting a size too big (even before wash/wear). I pointed the length I wanted, once at home it was waaay too long. Came back, re-pinned exactly where I wanted it; once I tried them again they were too long again! They just won’t cut them the way I ask! I don’t even want them cropped, just not bunching at the bottom, easy. I feel the experience was not as personalised as I would’ve hoped, especially for the price. Had a way better experience a couple years ago.
Great artisan brand.
The quality of my jeans is great, beyond my expectations. Shipping to Australia was very quick too. I also appreciated the thorough sizing and fit information for each style. Brilliant service and product.
Ed Smerdon
Dec 17,2023The service was impeccable and buying something handcrafted that will last a generation was a real pleasure.