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Reviews 726
neal watts
Oct 20,2023Great jeans, fantastic service. Highly recommend.
Nikhil
Oct 19,2023Great denim overshirt. The in-store assistance was perfect. Helped me pick the right item.
Customer
Oct 17,2023Excellent, attentive assistance in store. Rapid pinning and adjustment within an hour for an excellent pair of jeans.
Luiz Cozzitorto
Oct 15,2023Best customer service I’ve ever encounter in London. Loafers were of great quality and bought a shirt I really love. Highly recommend this shop
Nick
Oct 15,2023Everyone was super nice! Really explained to me how to take care of my denim. Jeans are getting more comfortable and I am really enjoying them.
P. Kelly
Oct 13,2023Only problem I had was finding your shop in the Kings Cross maze! When I got there service was great and your jeans are now walking around in Victoria on Vancouver Island, Canada. BTW Ifound you through Instagram Incaseofbrit.
Adam Birtwistle
Oct 13,2023Bought my first pair of Denim last year and loved the fit and quality and that the jeans are 100% made in UK. After returning USA bought another heavier pair for winter and a lighter weight summer pair and very happy. Customer service has always been A1 and the company ethos really resonates with me.
Riz Smith
Oct 10,2023Not only was it nice to support an independent London jeans maker, but the service in the store was excellent.
Thomas
Oct 08,2023Best pair of jeans i’ve ever bought, staff were super helpful and nice.
Bernard
Oct 05,2023The quality of the jeans are amazing and the ability to choose the length. I recently bought as the sanders shoes that perfectly macth the NW1 model.
Maximilian
Oct 03,2023Staff were very friendly, knowledgable, and helpful choosing the right style, size, and length, which can be tricky as raw denim is quite stiff and takes time to break in and fit properly. It was great to see the different stages the denim goes through displayed to get a better idea of what the jeans will look like further down the line. They are fantastically well made and the choice in style and cloth should cater for most physiques (if not, they have a bespoke service). Also, albeit not essential, the atmosphere in the shop is very relaxed and welcoming.
Edward Rising
Oct 01,2023Really helpful passionate staff and fantastic quality clothing
Tim Cahill
Sep 16,2023Not only are their products of a totally. amazing quality but the service goes above and beyond. I was given detailed and careful advice to ensure I got just the right match. There was no rush, no push to sell, but rather a pride in the product and the care to ensure I got the best jeans I possibly could. So pleased with the pair I finally bought, when I’d just gone in to browse.
Nigel Draper
Sep 13,2023Outrageously great service and fabulous quality repair… oh yes it was free as well.
Richard Watson
Sep 10,2023Blackhorse Lane chinos, excellent quality and amazingly friendly and knowledgeable staff
Rob Garcia Martinez
Sep 09,2023Great quality and service
John Baxter
Sep 07,2023Great product. Great service. Staff very knowledgeable about their great product.
John Ryan
Sep 04,2023From start to finish a perfect shopping experience. I’ve never spent this much on a pair of jeans so a little bit hesitant. Just the right balance of listening to me and offering advice and hey presto … after a 30 minute walk and coffee in KX new pair of jeans ready to go.
Martin
Sep 03,2023Make no mistake ~ these are boutique jeans ~ made in London ! 1st class quality = 1st class jeans. Love them!
Nick
Oct 22,2023I bought BLA's MTM service as a present for my mum as she had always struggled to find jeans that fit correctly. I first went into the shop where Lucy explained to me the process of making the jeans, and how she would aim to make my mum feel comfortable and welcomed. My mum would go to the shop in the morning and select the style and fabric she liked, enjoying being able to try on all the different jeans in the shop to see what worked. Lucy was immensely helpful with suggestions, allowing my mum to note general comments about what she did and didn't like, with Lucy then explaining the reason why it happens and how it could be avoided. My mum was able to try on the jeans multiple times throughout the making process, allowing the jeans to be tailored correctly and making her feel involved throughout the process. Overall, it was a great experience (thank you to Lucy) and the jeans are incredible.