To leave a review you need to be logged in
Founded in 1988, Blue Tomato has become one of the most renowned shops for snowboard, freeski, surf, skate and streetstyle. The online shop is available in 14 languages and offers a selection of over 450.000 products from over 500 renowned brands. Blue Tomato counts also over 40 shops in Austria, Germany, Switzerland and the Netherlands.
Reviews 769
Manuel H.
Mar 12,2024Habe vor ca. einem Jahr im Laden in HD eingekauft und nun auch eine Bestellung im Online-Shop aufgegeben. Zügiger Versand, Ware war ausnahmslos in Ordnung. Teil-Retoure (zur Auswahl bestellt) wurde zügig bearbeitet. Alles andere habe ich gerne behalten. Gut möglich, dass ich hier wieder bestelle.
Marian
Mar 11,2024In short.. I made an order, which was paid by my wife's card. I received a request from customer service to send a photocopy of the payment card and ID "for verification purposes" What?... So I suggested changing the name on the order address to my wife's, which was not enough for them, and they subsequently canceled the order. I've shopped here in the past without any problems, but I won't do it again.
Baum
Mar 10,2024Coole Produkte Schnelle Lieferung Sehr freundlicher Service
customer
Mar 09,2024'ik schrijf hier geen ticket voor. Je kan het bij een andere winkel proberen.' aldus een medewerker van blue tomato... Heb een board van 400 euro gekocht en moest overal steppen terwijl andere gewoon konden boarden. Dat heb ik in 15 jaar nog nooit meegemaakt. Had me nog zo verheugd op mijn nieuwe union Board. Helaas een slecht product waar ze geen verantwoordelijkheid voor nemen.
Romeo-Alex Ciontos
Mar 09,2024This was the fastest delivery that I've ever experienced in my life :)) ... 3 days. Sure, I've paid 12 euros extra for Express Delivery, but still :D The customer service is also great... they reply on the same day. Another web shop added to my "Trusted Collection". Good job Blue Tomato, keep up the great work ;)
Cato Harby
Mar 09,2024Rask levering, godt utvalg og gode priser.
Thodoris
Mar 07,2024when I informed them that one of the 2 shirts has a wrong description on the site, as both say regular fit but one was huge compared to the other, they answered me this: The description is provided by and specific to each brand. It just means that, according to Homeboy, this is a regular Homeboy piece, which is wider than your average Streetware, and they wouldn't accept my return due to their mistake. For me, completely unprofessional behavior. however, the quality of their clothes is good, as I have ordered 3 other times. Edit: they contacted me again and immediately raised the issue of the return, I thank them very much for that. as I said before, as far as the quality of their clothes is concerned, there is no doubt, all authentic and carefully packaged. 5 stars after their immediate service!
Malek Rizkallah
Mar 07,2024They are very responsive online and have a Whatsapp number in case of refunds, returns etc.. And in shop, I had a great experience in Charlottenburg Berlin. The Shop assistant was very knowledgeable and knew exactly how to help. They also gave me a very generous discount.
chris vas
Mar 07,2024Excellent delivery, congratulations
Zenja Hero
Mar 07,2024Dont recive all goods
tw
Mar 06,2024Initial dispatch of bindings was quick. When I noticed that 1 washer is missing, I texted them on WhatsApp. No response for a month (1 e-mail reminder in that period with no response). Texted them again via their website chat and they told me they would send it "tomorrow" - same answer every second day. They finally sent the spare parts after a week. If the product is fine - it's fine, but it's about resolving issues that speaks about the shop's quality.
Niklas Fröst
Mar 06,2024After three days I got a message that they did not have the product I ordered but it will be delivered as soon as possible. After three weeks the snowboard binding i ordered arrived. BUT it was two different ones. I have now missed five weeks of winter. Never again will I shop from this sh_t shop.
Sebastian Gsinn
Mar 06,2024Die Bestellung verlief schnell, ebenso der Rückversand. Einer der Bestellten Artikel war im Nachhinein leider nicht lieferbar. Als Entschuldigung erhielten wir einen Gutschein. Bestelle schon länger dort für mein Kind und mich und bin sehr zufrieden bis jetzt.
Xandria Panhans
Mar 04,2024Hallo, also ich habe bei blue tomato Im online Shop ein Skateboard bestellt. Die Lieferung wurde verzögert das es noch nicht im Lager war. Ich warte mittlerweile ca. Einen Monat. Ich habe auch ein paar e Mails bekommen. Dann habe ich beschlossen da ich etwas ungeduldig geworden bin, blue tomato auf WhatsApp an zu schreiben. Mir wurde super geholfen und jetzt weiß ich endlich das mein Skateboard diese Woche kommen wird! Bin sehr happy mit den Kunden Service! Lg
Gabriela
Mar 04,2024Alles top gelaufen. Kann ich nur weiter empfehlen.
Chris Tian
Mar 04,2024Alles bestens
Antoine
Mar 04,2024Colis retourné depuis le 30 janvier 2024 avec le bon de retour fourni dans le colis, je n'ai toujours pas reçu de remboursement à ce jour. Malgré plusieurs relance par téléphone et par mail, on me dit qu'il faut patienter car ils n'ont pas réussi à trouver mon colis. J'attend toujours mon remboursement.
Petteri Salminen
Mar 04,2024Order: 96159865 Bluetomato couldnt deliver my order and they cancelled it. First: Bluetomato is selling items they cant deliver! Second: I had already made payment for the order to Klarna. Now its been 15 days after the order was cancelled and Bluetomato or Klarna have not made refund. I contact Klarna and they tell me to contact BlueTomato. Bluetomato tell me to contact Klarna. Cant recommend Bluetomato to anyone. I made two orders from them at the same time, first and last.
Calisthenics Zwolle Jermaine L
Mar 04,2024Snelle levering. Super goed product voor een fantastische prijs. Dragon Snowboard Goggles.
karin lorch
Mar 12,2024Super flexibel im Geschäft (Ulm) - sofort angeboten Hose für mich zu bestellen, die im Laden nicht vorrätig war. Leider hatte sie nichtr geüpasst, aber Rückgabe war völlig unproblematisch über den Laden. Ich war sehr zufrieden!