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Reviews 133
Cheryl R
Dec 24,2024Our driver was very friendly and helpful. He was there both times early for pickup and drop off. The Cadillac SUV was incredibly comfortable and spotless. Great service over all!
customer
Dec 23,2024Driver was excellent
Nadi
Dec 21,2024Great experience! The car was clean and showed up on time, which I really appreciated. The driver was super polite and made the whole ride very comfortable. I’m really happy with the service and would definitely use them again.
customer
Dec 21,2024The driver was on time, extremely courteous, and I felt very safe with his driving skills.
Tonya
Dec 20,2024Absolutely fabulous experience. I felt Like royalty. The driver was on time, picked up my luggage from the carousel and helped Me in and out of the vehicle. Brought me straight to my door and unloaded my luggage into the garage. Also he stopped and allowed me to purchase something to eat. I will be using this service again and again. Thank you for a wonderful experience
Von W G
Dec 20,2024Very helpful driver, kind and pleasant. Would recommend!
customer
Dec 19,2024Driver was polite and helpful
customer
Dec 19,2024the driver down here was very nice
customer
Nov 14,2024This was booked for an executive in our company traveling here from Shanghai. I was very impressed with the service from our driver even before pick up. I was notified of a flight delay and called the driver to update him, but he had already been aware and communicated his plans for pick up as well as his location once he would arrive. The driver was very patient while my supervisor waited to get through customs and was very helpful from the very beginning of their interactions! My supervisor was highly impressed with the drivers positive behavior, careful driving, and wonderful communication during the trip. He was very happy with the accommodations, as was I! I will be using your services again whenever I can, and recommending you to as many others as possible. Keep up the amazing work!
Michele DeSantis
Nov 07,20242 Drivers were excellent. Ron was great! Tried their best to help arrange for all guest to get into 2 vehicles when 3 were reserved. When calling direct line, always went to voicemail. Communication took some time to get back, especially when we were waiting for the arrival. I ordered a SUV (paid extra) and a town car came. Women on the phone told me they use both cars, but that's not what I reserved for my guests to be comfortable. Third SUV that I reserved never came, I received a text 5 minutes after the pick-up time that they arrived. Unfortunately for the executives traveling, I will not be using your service in the future. I have worked with many car services and my advice would be to have more communication via text and email, and to arrive 10 minutes before pick up time.
SB
Sep 23,2024The initial pickup from the airport went well. On the way from the airport, the driver assured me they would have a driver for my early return trip back to the airport. However, no one showed up for my return trip to the airport. I had to take a taxi instead. I texted the driver with no response. A refund for the return part of the trip should be granted.
Mike Cooney
Sep 06,2024Our driver Claudia was very nice and provided great information about the area.
customer
Aug 29,2024Great driver, comfy suv, great transaction
customer
Aug 27,2024great service, on time & efficient
customer
Aug 26,2024Driver was friendly and patient
customer
Aug 19,2024We loved the ease of booking and the incredibly knowledgeable and helpful people we worked with while traveling.
Katie Walsh
Aug 19,2024I was told there was going to be a $58 charge for additional wait time. However, upon reviewing my bill, I noticed a $78 charge. I wish I could show a screenshot to prove my point. Unfortunately, I do not recommend this car service.
Linda Forte
Aug 09,2024Excellent flexibility and communication regarding a change in time, excellent driver.
Deborah Williams
Aug 06,2024This was a wonderful experience. It was last minute and they came through. I did ask for an infant seat and they brought a booster so that was unfortunate. He was very apologetic and incredibly kind. Hopefully they won’t make that mistake again but all in all it was truly a great experience.
customer
Dec 26,2024Amazing customer experience- first class all the way.