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Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!
Reviews 762
Susan and Phil
Dec 01,2024The printing of this book is great. It arrived on time and it was exactly how I wanted it. I gave a copy to each member of my family and they couldn't praise it highly enough. Each page fitted in correctly and there was no errors. Thank you again BookPrintingUK and all your staff especially Caroline Cooper for giving me exactly what I asked for. Excellent service thank you once again. Highly recommended.
Michael Newman
Nov 29,2024I have used the excellent service and expertise of this company for three projects and they have completed everything to my satisfaction and on schedule. The manager of my account made sure that all the details regarding my projects had been carried out precisely to my instructions and the results have been terrific.
lf
Nov 29,2024I'm really pleased with the quality of print of my Dad's memoirs. They were great with liaising over various questions that I had, and amends that I needed to make to the original pdf.
Sarah Cardew
Nov 29,2024This company is so good. Their communications are great, always prompt and really friendly and easy to understand. Sacha and Sarah helped me through the whole process and answered all my queries clearly. The website is fun and cheerful and the upload process is clear. All this for a really good price. The finished books are super, the photograph reproduction is brilliant and the print and paper quality just what you would want!
Gerard McGill
Nov 28,2024From enquiry to completion a very polished and professional service with a high quality product at the end.
Mohammad Javad
Nov 27,2024The folks at BookPrintingUK are absolutely amazing - every step of the way, they are there to help and advise and we got exactly what we wanted in the end! Sasha, our account manager, really went out of her way to help us out and was there every single step of the way! They were incredibly professional, and kept us in the loop every step of the way! I can't find anything to fault with our experience! Would highly recommend!
Marc O Connor
Nov 26,2024Fantastic experience. From start to finish top quality service
Sarah M
Nov 21,2024Great to have instant online quotes. The website was easy to use and the account manager was always very helpful. And most important of all, our books arrived in excellent condition and they look amazing!
Author
Nov 20,2024Always provide an efficient and personal service. Books are of great quality and prices competitive
customerErnie Watson
Nov 20,2024I have used BPUK a number of times now, and have always received a first class service and top class products from them. I would not hesitate in using the company again or in recommending them to anyone who was looking for someone to do their printing work. 5 stars every time.
Brian
Nov 18,202410 out of 10 from start to finish with my experience with the website, the customer service people handling my order and the final result of a quality product. Thank you very much
A happy customer
Nov 17,2024Good quality and price. Prompt. I like the options review the hard proof exactly as the final copies and to reorder more copies without paying for the set up charges again.
Christine
Nov 16,2024I was very happy with my experience with this company. They were helpful, they listened and were very patient. The turnaround from start to finish was quick. The finished product was great! Many thanks to the team.
Susan
Nov 15,2024The staff were supportive throughout the process. We are very pleased with the result.
Chris Rowley
Nov 15,2024Excellent personalised service
Ben
Nov 13,2024We had a small print run of a hard copy book we wanted to print. Due to issues beyond our control it took longer than we hoped to confirm printing . The team were helpful and patient with us. Finally confirmed printing and the books arrived exactly as we wanted them and well packaged. I would recommend to others.
customer...Doctor Rosaleen O`Brien
Nov 13,2024Attentive, affordable, and professional
David Pearl
Nov 11,2024Answered all my question promptly and did an A1 job
Campbell Duke
Nov 11,2024Prompt and Friendly responses from real people - not machines. A Good Quality Printing of my Book. Much appreciated.
Amy
Dec 01,2024PROOFREADING Was initially impressed by the proof-reader's suggestions but when I went back through the book, I realised there were grammatical & spelling errors which hadn’t been spotted. Asked for a second proofread, they fit me in quickly but there were still issues. LAYOUT PROCESS/AMENDS I had a lot of issues with Paul who did the initial amends. • Amends half actioned or not actioned • Subheadings & boldness removed • Formatting issues & random changes • Words misspelt from the amends e.g. filmamaking • Different words put in e.g. I asked for ‘bottle’ and ‘battle’ was put in • Chapters starting on pages directly next to each other in the book not in line • Different fonts mid sentence, not on the original document • etc. Admittedly I did have a lot of amends, I take that on board, but it left me having to go through the book with a fine tooth comb every time. It made the process so miserable. What was more frustrating was, it was taking a long time for me to send back detailed amends only to be ignored. I emailed Natalie again to say I was disappointed and photo examples of the things above. She apologised and assured me everything would be taken care of by someone new. Things shouldn’t only be done correctly because someone complains. Ended up with the head of the design team, Tim, who was fantastic; fast turnaround, did everything correct and great communication. COVER "DESIGN" & PRINTING Sent examples of other books I liked, which were all similar looking. The designer sent back the most hideous cover with lots of different fonts on it and zero design elements. There was no attention to detail, as even the parallel lines on the front cover were different lengths and other silly things. We went back and forward and my friend ended up stepping in to design the illustration on the cover. I emailed Natalie, as, again, I was paying for the design service, when I could have got my friend to design it in the first place for free. To their credit, they did give me a 10% refund. I then asked if they could do gold foiling on the cover and was told (copied from the email); “this is not something that we offer commercially at the moment” but they could for extra money, so I paid it. The first proof came, I again went through it with a fine tooth comb looking at amends, and after 4 days the matte laminate was peeling up at the sides and the gold foiling was coming off. It should not be like this after 3 or 4 days of being between my hands and on the coffee table. We went back and forward and they sent me a few different proofs. However, the gold foiling coming off was still an issue. Eventually Natalie spoke to the team and came back and said; “The production manager has looked into the cover and has created a sample based on the soft touch print to which I have tested and this does not seem to have any foiling being able to be scratched off." When the soft touch cover came, it solved all the gold foiling issues. Did 2 orders; 250 + 200 books. We quality check the books, due to all the previous issues, and there were quite a lot of books that subsequently needed to go back (50 odd each time). Due to alignment issues, dots missing off the ‘i’s’ in the title and some damaged. To their credit, they offered replacements and were fairly quick in sending new ones. The manger Laura then got involved and said they could no longer produce the soft cover book. Stating; “I know this solution was offered to you while we were trying to fix some issues we were having with our new foiling machine, these issues are now resolved.” I don’t feel like it was stated as a temporary solution? However, I tried to be fair as I could see where they coming from, so I asked for an example of the 'new and improved matte laminate'. Rubbed my nail against it, foil comes straight off. Emailed Laura back and was met with a passive aggressive email stating “we produce 1000's of books with foiling on matte laminate (even though, by their own admission, it’s not offered commercially), and we can not recreate the foiling coming off this end”, accompanied with a video of her lightly caressing the book with an acrylic nail and “Sorry you’re unhappy with the matte finish.” Making that seem the issue. It isn’t a case of being unhappy with the finish, I’m happy with the matte finish, but the text simply comes off with their foiling machines? I sent back 2 videos of effortlessly being able to flick the gold off. Why would I make up that it comes off as I wanted to continue our relationship. Especially after SUCH a long & draining journey to get to this point?! It should never have been offered if you couldn’t maintain it, so I could have made an informed decision. Thankfully, I’d been looking at other companies after the second shipment arrived, as I had a feeling I might be left high and dry by them. Had advice & been sent other samples with 0 issues