To leave a review you need to be logged in
We believe in making special occasions that little bit more special.
Our journey started with the personalised Marshmallow, aka The Edible Selfie which launched in December 2014.
Since then we have launched an exploding card range! The original exploding card, the Boomf Bomb, bursts free from the envelope in a confetti shower and leaves you with a personalised photo cube.
Other products include the oh-so-cute Wild Card Collection, the flying Flutter Card and mouth watering Personalised Chocolate.
We aim to spread smiles and put the joy back into sending a card.
Send more than a card.
Reviews 885
Alina Nilsson
Mar 23,2023I received boomf as surprise gift from my friend for my bd, and it was a surprise indeed! Loved the quality of products inside 😍
romy vandebosch
Mar 21,2023Boomf besteld de 14de maart, bedoeld voor een verjaardag 17maart. Express delivery genomen om zeker te zijn dat het plus minus tijdig zou aankomen (kostprijs 9euro99). Zeer teleurstellend om dan te zien dat we vandaag al dinsdag 21maart zijn en het pakje nog steeds in transit staat. Mail gestuurd ivm deze situatie. Werd correct op gereageerd maar jammer genoeg niet tot een oplossing gekomen. Ik vind het jammer dat ik afgerond 10 euro betaal voor express delivery als ik toch nog mogelijks 14 dagen zou moeten wachten. Indien dit duidelijk was aangegeven had ik het niet besteld. Update 22maart boomf is aangekomen. Vriendin was verrast en vond het prachtig. Het zag er op de toegestuurde foto ook mooi uit. Enkel jammer dat het 5dagen na haar verjaardag pas is aangekomen.heb een extra ster gegeven voor het mooie product.
John
Mar 15,2023Ordered a gift for Mother's Day. (PRINTED MARSHMALLOWS) After over a week it still hasn't been dispatched, so I contacted these cowboys to find out where my order was. Instantly refunded me, no explanation just a refund. Now I have to find another gift! The whole point in posting these ridiculous price in the first place is convenience! Absolute sham of a company. I Should receive a quadruple refund at least! JOG ON
Laura
Mar 13,2023I originally left a one star review because I was very disappointed that the card I purchased hadn't worked and had no joy getting hold of boomf, however boomf have since been in touch and offered to rectify the situation.
Melissa English
Mar 08,2023I ordered a gift for my friend for her birthday and stupidly addressed it to me. When I noticed my error (after receiving a notification from DPD that the parcel was on it's way to me!) I quickly emailed Boomf customer service telling them what a numpty I was and Lucy was on it! She managed to stop my parcel being delivered and re-diverted to the correct recipient all in a matter of about an hour. My friend's birthday was saved!
Jess Hewett
Mar 08,2023Had a slight problem with delivery, that was really nothing major and they contacted me straight away and refunded me. They were super polite and helpful - couldn’t have been resolved any easier or quicker! Really puts my mind at ease for ordering in future! Having received a Boomf Box myself I know how fab they are, so I’m sure the recipient will love it too!
DT
Mar 04,2023The process was fairly easy and it was really fun to make the custom card for my special occasion. However, I placed an order on February 7th for one card, hoping it would arrive no later than February 17th for Valentine's Day and my s/o's birthday. Today is March 3rd and I still have not received the card. I tried contacting them, however, I did not receive a response. So I had to write a follow-up email again. Still, no response. I understand there could be a number of delays since I am ordering from Canada, however, I expected the customer service to be a bit more helpful, considering this is an international order. In addition, it is really disappointing to see that Boomf is replying to reviews but none of my emails requesting an order status and refund. I totally understand the high volume of orders in February for Valentine's day, but the least Boomf could have done was send a blast email to all its customers, informing us of the Royal Mail cyber attack and delay in orders. I just want a refund.
Lucy Chalmers
Mar 04,2023This is such an incredible company. The products are really high quality and so unique. Fantastic customer service, highly recommend.
jj
Mar 03,2023Never received my package and my address was changed by a system issue ordered my package feb 1st and still nothing a month later, i’ve tried to email and refund but no response.
Ryan Kephart
Mar 03,2023Place sucks. It's been three weeks and no order arrival. Will not use again. I see your reply. So you don't work in February when it's valentines day and you say you're human. Your supposed to be a business who offers goods and services. You can't even get a valentine's day card. Now my girlfriend gets nothing for Valentine's day. What a crock. I'll never use y'all again and I hope no one else does either. I'll just send a card in the mail like a normal human being now. There is no point for your business to exist. Thanks for ruining my valentines day.
Miss Brenda O'Reilly
Mar 02,2023Unhelpful customer service team and company that values money over customers. Ordered off them a large number of times they messed up my last order blamed me and I’m out of pocket with worthless card. Don’t order from them and expect them to be helpful the worst service response I’ve ever experienced. I entered the address I wanted the item delivered to and the system defaulted to my address and they in turn send rude condescending responses instead of helping to the get the issue resolved it says a lot about the company and their lack of customer service. Blame the customer great tactics my review is more than fair. You are rude and do not provide a quality service it’s that simple.
Brittany Nicole Z
Mar 02,2023AMAZING COMPANY! I had an issue with the shipping (NOT their fault by any means). They responded in such a quick and professional manner. My card got messed up through shipping and they issued me a refund with no problems. I would DEFINITELY buy from them again! Thank you Boomf! We need more companies like you! ❤️
Kalwant D
Mar 01,2023Picked up a too good to go bag. Great value and friendly service.
Yevgeniy Boyko
Mar 01,2023Fast delivery and reliable service. Also really delicious marshmellows. Would highly recommend
Darren Rutter
Feb 27,2023This is my second review on Boomf. As my first review was that box never went off. Was given an apology by staff member called Eddie and was told I would receive a replacement which has not been received. Save your money.
Bell
Feb 26,2023My order is showing that it's stuck on Tennessee for some reason. Tried to contact the & no response. Never again
Elize
Feb 25,2023The concept is really nice and the card arrived fairly quickly. However, the elastic of the butterfly was broken before even opening the card so it didn’t work at all which is quite disappointing considering the price. I send an email a week ago but I haven’t received a response.
Malc McDonald
Feb 23,2023What a disappointment, arrived late and when opened the confetti fell out, nothing like the demo video on the Web page. I won't be using Boomf again.
Vina
Feb 23,2023My first card got lost, I contacts the post office and spoke with the postman and they weren’t much help. Boomf sorted the problem ASAP and were very nice about it. I’ll definitely order off of them again.
Unit 1, Meadow Road, Reading, RG1 8LB, Berkshire, GB
http://boomf.com
Aigerim A.
Mar 24,2023Helpful customer service and great range of gifts to choose from. Got the gift box with confetti delivered to my friend's 30th birthday right on spot! Was slightly anxious parcel wouldn't be delivered on time (friend lives in the Netherlands) but all went smooth. Thanks!