If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.
What a lovely service, very informative and easy to use,fast delivery, love the repairs bag and mallet we're going to have so much fun with the luna tent
Have used Boutique Tents at Chigborough for many years for a commercial glamping site. Quick, efficient service with a quality product. Thank you.
Helpful, speedy delivery, great tent
Livrare foarte rapida
Got exactly what I needed quickly for my my next camping trip in January at the Strathpuffer! It made all the difference to our gazebo bike workshop setup and kept us warm for 48hrs so no complaints.
I ordered a replacement flu for my wonderful little stove and it arrived the next day! Great product and fantastic service. Highly recommend this company.
Customer service rep Kevin assistance greatly appreciated. His knowledge and patience help me order camping shade. Thank you Kevin.
Very friendly service and staff :)
Haven't tried the product out yet, but from opening the packaging it looks really good quality. Roll on the better weather to use the bell tent. Speed of service was great and delivery was trackable online service has all the information requited to pick the product you require. Answer the questions honestly and they will give their recommendations for what you need
good tent, good website, nice
Thanks 👍 for your help
Bought this last May when it first came out, but only used it recently. Well packed and organised. Very good balance between weight and strength, solid yet still portable. Burns extremely well, easy to clean. Good both for warming and for heating a pot/pan. Minor issue in that the brackets to hold the glass in place were useless, but a few Z brackets soon fixed that. The only thing I'd suggest anyone buy to accompany this is a damper for the chimney, as the draw will burn any fuel far too quickly, and the control a damper offers is a huge improvement, enabling you to switch between a slow burn for staying warm and a fierce burn for cooking. All-in-all a very nice piece of kit well worth the price. UPDATE. I would not have bought a third party damper if the stove came with one.
Love my tent. Exactly what I was looking for.
thanks for your help
I ordered a traditional wood burning stove, it arrived quickly in about 2 days, well packaged, nothing broken It works fantastically, but there is some misinformation in description For example it says that it comes with 6 pieces of flue/pipe, exactly 2 metres , but in reality is just 1.7 meters once fitted together as they are push fit, If the pipes were 2 meters and the unit over 400 you could fit it in a shed with a slope roof, buy I had to buy another length of pipe to make out for it
Went back as return business and they did not disappoint. Excellent online system followed by dispatch and delivered all within 24hrs.
I purchased the traditional wood burning stove from Boutique Camping, I left a review that I was not getting response from my emails. It turns out that the emails were not received, Boutique was intouch with me and made a pointed effort to resolve the broken glass, as well as all of the miscommunication issues that were post sale concerns. As I posted, the stove is a fantastic very efficient buring stove, extremely well constructed and the burn efficiency of the stove is also well thought out. This is a very efficient unit, not really heavy, very nice stove. Understanding how the glass is to be installed to mitigate cracking will the way forward, will see how that process will work going forward. The company made a very assertive effort to resolving my issues, great guys that made sure we are moving the issues I had forward. I can without a doubt say the stove is what I feel the best on the market for hot tent stoves as well as a 1st notch company behind the product.
Ordering was easy and got prompt response from customer service team when I had a question. Delivery was fast and well packaged. Not opened as the tent and mats are Christmas presents.
1st class experience on my 1st purchase all fitted and quality products
Nancy J
Feb 05,2024All was excellent - from the ease of placing the order and then the tracking which was right on, so nice to be able to watch the progress of our order from start to front door! Other delivery services should take a lesson! Thank you