Broadland Fuels

4.5 (242 Reviews)

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Based in the Norfolk area, Broadland Fuels cater for domestic, agricultural and commercial customers throughout the Great Yarmouth area.

Our mixture of experienced staff and young emerging talent allows us to give you a professional, dedicated service on every delivery. With our fresh and friendly approach empowered by local knowledge and passionate drivers, our culture is driven by always putting the customer first.

So, if you’re looking for a trustworthy heating oil or fuel supplier in the Norfolk area, give us a call today on 01493 748888 to talk to one of our team.

Reviews 242

4.5

Out of 5.0

Suzanne Weaver

Oct 31,2023

Always polite and easy to oder !

Mrs Kim Dyble

Oct 31,2023

Brilliant service, very reliable and lovely to speak with over the phone.

Nina Brown

Oct 31,2023

Swift delivery, helpful staff, will order from them again

Rosemarie Basson

Oct 31,2023

Always ready to help really friendly and polite, a pleasure to talk too thank you Katie for your help today .

Gavin Tomlinson

Oct 27,2023

Good price in the current market, friendly staff, fast delivery

Kate Peacher

Oct 26,2023

Broadland fuels offers a 5* service and never fails to go above and beyond, especially when your tank watchman is flashing 'fill me'! Their customer service is excellent and their courtesy call was much appreciated when my delivery was delayed due to the recent floods. The delivery drivers always replace the padlocks on the tank too! Well done Broadland Fuels.

EILEEN AUSTIN

Oct 26,2023

I have used them for the 4 years I have lived at this address. They have never let me down. I would not change to another supplier. Office staff are very polite, friendly and efficient. So too the driver delivery chap. No complaints at all.

Terry Carmichael

Oct 25,2023

We have used Broadland Fuels at home for the past 18months. For some reason our monitoring system for our oil tank always gives us terrible readings so a few times we have run out of oil. Broadland are always fantastic and go above and beyond, they have arranged same day deliveries for us in the past but in an emergency we have never waited more than 24hours. Cannot fault their customer service and we will never use anybody else for our heating oil.

shirley carter

Oct 25,2023

Great company

michaela

Oct 18,2023

What a lovely lady Katie is. She was so helpful and very kind. Would highly recommend this company, they really do go above and beyond to help.

Andrew Martin

Oct 12,2023

Oil ordered via BoilerJuice (who will get a similar 1 star rating) The driver delivered the oil very quickly, but to my neighbours tank. Instead of holding their hand up and rectifying the understandable mistake, I have been made to jump through hoops for nearly 30 days now taking pictures of this, that and the other to prove I'm not a liar. What happened to good old customer service? Have threatened BoilerJuice with a Section 75 claim if not sorted within the 30 day limit Review Update: Instead of letting Boilerjuice go through their long winded excuse of a customer service procedure, Katie from Broadland Fuels called me to sort out the problem. She took ownership away from BJ and made sure I got my fuel within days. She even called after the delivery to ensure that I was happy with everything. So, if you are looking for fuel, don't go to a faceless broker site, give these guys a ring and get a personal service. Thanks Katie.