I got the wrong sized ring and contacted support and they are sending me a new one. Great support by Tashi with the quick responses
I ordered the wrong size. I should have paid closer attention. One email response helped me resolve it. Correct size on its way. Thank you
I love all of the Buddhstoneshop jewelry! Each piece I have purchased so far is beautiful! And yesterday, I had a wonderful experience with their customer service as well! The jade ring I'd ordered was a size too big for me but they are willing to send me another one suitable for ring size. How wonderful is that ?!!
I bought 3 meditation jackets. I bought 2 and a 3rd one came free. I bought the red (which is actually a reddish brown), the natural and mustard. The jackets fit me perfectly, the have a nice heavy linen texture. Shipping was long but not outrageous from China. They also dress up a casual pair of pants.
Amazingly amazing quality it got here so fast and highly recommend
I bought 3 items and the quality is really nice! I had to exchange the bracelet for a bigger size and they were quick to help me and were incredibly understanding. An easy and helpful interaction and the jewelry itself is very nice!
Sizing very small it was after I had recieved them they told me that I had to order 2 sizes bigger than my normal fit. This should be on their website they did however offer to send a another pair where I had to pay 10 pounds so pay original price and wait for a refund. No thank you my review stays and I'm putting it down to bad experience. If they would send me and after my delivery I would of gladly paid the postage but this was not agreed so like I said iv put it down to bad experience which is a shame
Your offer to replace my Yin Yang necklace is gratefully accepted. Your customer service is excellent. Thank you.
I have bought many pieces of jewellery from Buddha Stones and love every one. They are beautiful, well made and arrive very quickly. I will keep buying products from them.
A great product
The three jade bangle bracelets were very pretty. Buddha Stone worked with us to get replacements when the original bracelet size didn’t fit.
Great material
Erste Bestellung aufgegeben, kam pünktlich an,doch die Bestellung wies Qualitätsmängel auf, habe den Service kontaktiert, nach 48 Stunden meldete sich dieser, sagte mir dass ich 2 Ersatzartikel aussuchen könne, war damit einverstanden. Jetzt meldet sich keiner mehr vom Service, erneute Anfrage an besagten Service bleibt unbeantwortet. Habe nun den Paypal Käuferschutz eingeschaltet. Habe Nachricht vom Paypal Käuferschutz erhalten, es wurde zu meinen Gunsten entschieden bekomme eine Erstattung. Die Kommunikation mit dem Service von buddahstones ist einfach nur schlecht, jede Mail von anderem Mitarbeiter, kein direkter Ansprechpartner. Keiner weiss was der andere tut,am besten nichts da bestellen. Habe jetzt einen Stern mehr vergeben weil man wenigstens den Versuch machte das zu regeln jetzt. Leider ohne Erfolg.
Eine tolle Auswahl an Steinen und Schmuck. Der Support ist sehr hilfsbereit und freundlich.
Muy buena experiencia con mi compra, seguimiento de el pedido etc...el producto llegó perfecto, muy bien empaquetado, recomiendo dar un paseo por su página..
The product was really nice and service is great when you email, very responsive and quick. The sizes to order is to be up 1x or 2x as recommended for better fitting.
Great service and the quality of the Jewellery that I ordered were beautiful! One item in my my order was not the right fit for me, Buddhastoneshop replaced it with another item at no cost. I look forward to ordering from Buddhastoneshop in the future.
Great product and service.
Really great customer service!
Hank Chen
Oct 06,2024I've had nothing but positive experience with them, they are quick to respond to any problems which is amazing customer service.