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Reviews 889
S B
Mar 18,2025I'm currently having financial difficulties and called Budget Insurance to make a payment, spoke to Nadia on the customer service team and she was extremely helpful and understanding of the situation. I usually end phone calls feeling frustrated or anxious but she put my concerns to rest and was just lovely to speak to. I hope someone sees this and gives her the recognition she deserves :)
Lauren
Mar 18,2025I want to thank a lovley lady who works for your company. Crystal Jeffree!! Absolute wonderful and helped me with such a stressful time. Beautiful and caring phone manner and an absolute credit tou you.
RAYMOND
Mar 17,2025Quite a saving from my current insurer, very easy to do on line.
Chris Raywood
Mar 17,2025I thought I was going to have accept a premium for minimum cover from another company but then Budget Insurance came up & I managed to get Fully Comprehensive for less cost than the original. I can’t thanks Budget enough at this time of ever increasing costs.
Lancashire
Mar 17,2025Got a great price for my wife’s car insurance and everything was fine until she got a new vehicle and we obviously needed to change the policy mid-term. Not sure why it costs £25 to make an amendment as it’s all done online but we knew that beforehand so no problem. However, the issue was that the system wouldn’t let us do it online (we went through the whole process twice and then it said we couldn’t do it when we tried to pay at the end). I couldn’t find a telephone number to ring, so went through the online chat (which seems to cut off after a certain length of time, meaning you have to log back in again). We actually got two different quotes, which were considerably higher than the online one we had got earlier but hadn’t been able to complete. The two chat people we spoke to were actually very good, so a big thanks to them. And it’s fine by us if everything is done online to save us and them money, but the web system then has to work properly. We did log this as an issue and they emailed us - said they had tried to call but we didn’t appear to get a missed call from them and they certainly didn’t leave a message. Instead, they sent a comprehensive email dismissing the whole thing, which is a shame, though their response time is good.
Geoff
Mar 17,2025A quick and easy service, very competitive
Jean
Mar 17,2025Can't get in my account 😕
Parmanand Jugdish Coormiah
Mar 16,2025The agent was very patient and helpful taking consideration of my hearing problem
Karin Winter
Mar 16,2025I renewed my motor insurance with Budget Insurance. The cover is just what I require at a good price with no extras that I don't require. I like their omprehensive website with all the information laid out and details of my policy.
customer
Mar 16,2025Easy to get a quote and pay online.
Ian Platt
Mar 16,2025Great Value
R S
Mar 16,2025So good to set up quick
Jackie m
Mar 16,2025Budget insurance was very competitive in price ,easy to take out on line .
Mr Rowland
Mar 16,2025Very helpful
T M
Mar 16,2025Great quotes reasonable price's quick service
L T
Mar 16,2025You quote on the comparison website isn't reflective of what you actually charge after going through to your website!
Amanda
Mar 16,2025Excellent customer service, very good advisers Explained every thing clearly .
Terry Chandler
Mar 16,2025I bought my insurance off money supermarket. The deal offered was outstanding
Anthony Collins
Mar 16,2025Quick and easy to use, great pr.
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, GB
https://www.budgetinsurance.com
Andoria
Mar 18,2025Budget process went very smooth and it ticked all my boxes, and best of all it cost me around £50 less than the brand name competition that I nearly went for. That saving will almost pay for the MOT next month.