Impossible to make changes to itinerary once it is made. So many change fees.
When I first had contact with this company, I was quite sceptical of them since their quote for my business class tickets were quite low. However, the agent, Ann, was terriffic. She eased my scepticism and went over all details with me and got me the appropriate tickets. She was quite patient with me. She also made arrangements for some of the smaller flights I needed for my trip. She explained everything to me in detail. More important she put up with my frequent calls and questions. I would recommend her and her company without hesitation.
Great experience and delivered as promised. We loved the United flight from Newark to Rome. Wonderfully comfortable. We also loved the Swiss Air flights from Florence to Zurich, and Zurich to O’Hare. O’Hare was a mess upon arrival. Our next over seas trip will mandate avoiding O’Hare at all costs We are so glad and pleased the we found BCC.
Sasha found several options for my trip to Sydney Australia, May 2024. I ended up going with a Premium Economy option. Sasha was excellent, she was prompt with correspondence and follow up. I could not have asked for a better experience. I will be definitely have them quote any future flights
Several changes
Our agent Rafael took the time and patience to explain everything to us. Very professional and would be my first choice for international travel. We flew ITA and it was a direct flight SFO to Rome. Couldn't have been more perfect.
Melany Scott always does a tremendous job in booking our flights Thank you Melany for everything you do for us
Everything went perfectly. Agent was great and stayed in touch all along the way. Highly recommend
Very responsive. Was able to help with a seating issue when it arose.
Got the connection I was looking for at a considerable discount Thank you
There were some hiccups on both ends of the trip and Melany was right there to help solve the problems. Travel has become a lot more difficult since Covid. Itineraries with tight connections, routes that add hour(s) to travel time; none that are the fault of the person scheduling the trip. But that didn’t stop Melany from doing whatever she could to assist.
Easy to deal with Ann and travel was wonderful.
Everything went as expected
No issues! Isn’t that what we strive for when traveling? The planning and booking was easy and pleasant. Most importantly, the flights were efficient and comfortable. Working with Alexis was an absolute pleasure.
Great customer service. Prompt while offering some creative options
flights worked fine, connections were good
Easy to work with! Answered a billion questions from me!
Have been using BCC for several years and have been very pleased. I always check a different website to get an idea of pricing, but BCC is always less expensive, plus it's easy to discuss the possible route I want. A few years ago when we were traveling to Bucharest, Alexis (my regular agent) found a deal with Lufthansa that included 2 free nights in Frankfurt (had to choose among certain hotels, but we found one in an area that was not far from town center). She also is sure that our wheelchair requests are honored. If there is ever a problem, it's great to know she's on "the other end" rather than take our chances with some strange agent with other websites.
Iryna Sharon Hill was outstanding to work with. She made the process very easy. Provided options and was super helpful. Would highly recommend and will certainly use again.
Elaine
Jun 27,2024Lisa was quick to respond with lots of good options for my flights!