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Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.
Reviews 558
Sonam Gandhi
Oct 03,2021I’ve had the best experience with Buyacar, especially with Naeem Iqbal who was helping me find the right car. I was able to sell my car and purchase a new one within one week because of him. The car was perfect, no scratches, no issues at all. Couldn’t recommend buyacar enough! My sister & my dad have both had a great expedience as well. Naeem sorted everything from the beginning till the very end and I didn’t have to do anything at all! Thank you!!!!
Warren O Hora
Sep 30,2021Very good service! Really helped me with picking the right car in my price range!
Carly Caton
Sep 30,2021I found the whole team at BuyaCar extremely helpful and professional. The journey from start to finish was incredibly smooth and simple. I felt supported throughout the process and knew there was help at hand to answer any questions. Everyone I dealt with was very pleasant and knowledgeable. Would 100% recommend. I now have a new car sitting in the drive that was even better than I had hoped!
Jaimee-Leigh
Sep 29,2021Terrible experience. Still awaiting a call back from management. Bought a car Jan 2021, since then it’s had an engine light on 2X and now the clutch has completely gone along with another engine fault (thermostat needs replacing). This car has 47,000 miles and 65 plate Mercedes and simply shouldn’t be having all these major faults. The car was sold staying ‘12 Months MOT’ however was delivered ‘not road legal’ 4X tyres threading, all break pads and disks all dangerously worn. The car didn’t even have a single check on sale which they’ve admitted fault for. I’m a district nurse and rely on having a reliable car. I’m now day 8 still no car again for the 3rd time I’m 9 months with a £2,200 bill for repairs on a dodgy car that should never have been sold in the first place. I was sold a dream and now living a nightmare with added stress of no car and a bill I refuse to pay.
Mark Cochrane
Sep 22,2021Very easy and smooth process. Customer service very good and I'd happily get another car this.
Yvonne Kruszelnicki
Sep 22,2021I recently bought my skoda octavia from this company. It was a very easy process, despite my lack of Internet expertise. All the people I dealt with were extremely helpful. I would definitely use this company again. Many thanks Yvonne Kruszelnicki
Cheryl Osborn
Sep 22,2021Very happy with my experience…. Such friendly and helpful people, always keep you up to date with things whilst waiting for your car.
Nathaniel Mitchell
Sep 22,2021Was worried at first but tbh this is probably the easiest time I have ever brought a car and the car is amazing aswell. Well done BuyaCar.co.uk keep up the good work!
Adam Brien
Sep 22,2021Absolutely brilliant as usual!
peter taylor
Sep 22,2021I put my existing car in part exchange and paid the balance due on the car I was buying in cash. So, I was worried about having to pay 2 working days in advance of the new car being delivered. This aspect was particularly important because the Financial Conduct Authority deals with credit lenders not buying/selling cars for cash. I found the members of the BuyaCar sales team were, as you would expect, more interested in making the sale than dealing with my concerns about the security of my cash payment in advance. However, once I signed the contract and was transferred to the BuyaCar operations team, I felt much more comfortable and the transaction went very smoothly. The Car Buying Group collected my existing car at 11.00 am on the appointed day and the new car was delivered by BuyaCar about an hour and half later. The new car was exactly as described. This was my first experience of buying a car online and, in overall terms, I can recommend BuyaCar for making the whole transaction pretty stress free.
M S
Sep 18,2021STEER CLEAR AND BEWARE! THE GOOD REVIEWS ARE SIMPLY PEOPLE WHO HAVE BEEN FORTUNATE ENOUGH TO HAVE HAD THEIR CAR DELIVERED AS ADVERTISED! IF THEY DELIVER IT FAULTY, THEY ABSOLUTELY DO NOT CARE! As with a few other Google/TrustPilot reviews, this company are 10/10 up until the point they have your money and delivered the car. After that, if you experience any issues they don't want to hear it. In my particular case I bought a car off them and it turned out to be faulty. As with literally any other half-decent company, you would expect them to collect it and repair it or issue a refund. Instead, they have been sending me on a wild chase from garage to garage telling me to identify and solve the problem myself, then send them invoices. Different garages have been diagnosing the problem differently and I'm no mechanic to understand what the issue is. Of course, they used this against me claiming that it's my fault different garages have been telling me different things and I couldn't identify the issue. Then, after two years of trying to get the car fixed (and two years of payments, no less, for a faulty car that was delivered NOT as advertised), they tell me that too much time has elapsed now and that there's "nothing further they can do regarding my concern". I would urge anyone else in the same situation to obtain legal advice as I have and file legal proceedings against this morally-bankrupt excuse of a company. First time I've ever reviewed anything negatively as well which just says everything you need to know about BuyaCar
Jamie Hockley
Sep 15,2021I surprised my partner with a Mokka x which we brought from Buyacar, both me and my partner are extremely happy with the purchase, exceptional value for the price and superb communication from the team at buyacar. Thanks a lot guys!! Jamie.
Josephine
Sep 15,2021Excellent customer service. Updates all the way. Phone call 30 minutes to an hour before my new car was dropped off. Will definitely use again.
Josh
Sep 13,2021Very good. Got my car a lot quicker than I though. Can’t complain.
Mr F M Young
Sep 12,2021Had been looking for a car to meet out family needs and found it through buyacar. They were very helpful and all went very smoothly from purchase to the delivery of the car. The vehicle is just what we were looking for and we are very happy both with it and the service we got from buyacar. All in all a very professional company.
Chris
Sep 12,2021Contacted buyacar as o was interested in an Auris Estate on their website. Unfortunately it wasn't available when they check with the dealer, but the staff there worked hard to find and secure me an alternative which they did quickly and effectively. Given the challenges in the used car market at the moment, this is no small feat. They led me through the paperwork. The security checks are quite stringent but necessary when everything is being done remotely. Finance was quickly and easily secured and the car was delivered promptly. Great service, doing all the legwork for me and I'm really grateful. Thank you!
czubex “supazupa”
Sep 10,2021Best company with high standard cars and fast delivery time
Mrs Ioana
Sep 08,2021Recommend Buyacar 100%,best rates and very friendly and helpful staff.Morris was very helpful,explained everything help me thru the process.Also Alexandra she was very helpful making sure I get all the information I need.Fast response and so easy to use their services plus they have a big variety of cars for any taste.
Ayamudin Ghowsi
Sep 08,2021Everything was great, good service, great car.
Lee
Oct 05,2021I was going to delete my review but decided that everyone makes mistakes and businesses are no exception. I gave a one star review as I was really let down. However, a manager from Buyacar called me this evening to apologise for what had happened. He did not try and cover anything up, explained that he understood the error was made. This to me is honourable and if this is how a company responds to its errors then they are going in the right direction. Obviously I was very disappointed with what happened but Arthur assures me that they are very sorry for the error and they will learn from it. Original review: Initially I was really pleased with Buyacar. They’re friendly on the phone, very responsive initially. They got me to put a load of my personal details in for a credit check, got me to put down the £199 deposit for the car, only for three days later (after numerous times chasing them) to tell me that although I reserved the car, it had been sold to someone else. I can only take from this that they are selling in numerous places. Not trustworthy at all. You can also imagine the disappointment! :(