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BuyaCar.co.uk

Hosted by David Simmons

4.5 (558 Reviews)

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Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.

Reviews 558

4.5

Out of 5.0

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Rebecca Noble
Nov 26,2020

Fantastic service, answered any of my concerns promptly, great service to my door. Would use again

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Laky
Nov 25,2020

I saw a car I liked on buyacar and called them straight away. I had no idea how finance works and how the process goes but the staff at buyacar made everything easy for me and explained step by step what would happen. I can honestly say everything went smoothly especially given this pandemic and all businesses being quite slow this wasn’t one of them. Everything ran well from start to finish. They also call you up after a few weeks to see if everything is fine or if there’s any concerns which I find very comforting. I would highly recommend buyacar to anyone looking to purchase a car without a hassle :)

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Jack Shaw
Nov 25,2020

Buyacar made the process of financing a new car super easy, within 10 days I had the car delivered to my door. The car was in better condition than I could have ever hoped, as they only deal with the best dealerships. The staff are all very polite and I would highly recommend their services!

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Steve Mackinder
Nov 25,2020

Purchased a new car through BuyaCar.co.uk and had a great experience from start to finish. There were a few minor niggles along the way, but all were swiftly sorted out in a timely manner. I would definitely recommend to others looking at buying a new car remotely and will certainly use again myself in a few years when it's time to change cars again.

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Zach Nash
Nov 25,2020

Great all round service

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Joshua Cavender
Nov 25,2020

Excellent service, great communication from start to finish and would highly recommend

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Martin Craven
Nov 24,2020

It was my first time for ever doing anything like this - the whole process was easy to follow and the team were very helpful. I would recommend to anyone.

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Joshua Wood
Nov 23,2020

Amazing service, really pleased with the car and the whole company work ethic

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Miss macdonald
Nov 22,2020

I used buy a car 4 years ago and I'm at the end of my lease. I called up to arrange a new car. The gentleman I was dealing with without my consent went with a few companies for finance which led to one refusal which has now brought my rating down. When I had agreed a car and was talking about delivery, he was going to charge me £1000 because I live in the Outer Hebrides, it wasn't a problem 4 years ago and I kindly arranged to meet on the mainland like u had done 4 years ago but he would not go ahead with the contract. So now I'm still without a car and by him checking a few credit searches without my permission I have a lower credit rating

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Dafydd Smith
Nov 22,2020

Really happy with the customer service, constantly updating me on the proses of my car. Everything was done smoothly and quickly, my car was delivered to me within 10 days of me finding the car on the website, would highly recommend for good priced cars.

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Bernard Daley
Nov 22,2020

I was very apprehensive about buying a car. Being a widow and the first venture into buying a car on my own, I needn’t have worried. Everything was done by the book, very helpful and delivered to my door as arranged. Great service all round.

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MISS Emma Bennett
Nov 21,2020

I just wanted to say a big Thank You to you all for making the process quick and easy. I would like to say how great Isabelle Lao was, she was our first point of call with Buy A Car and she couldn’t have been more helpful and was always willing to answer my questions. With her help she enabled me to find the perfect car. I was impressed with the process you adopt as you explained each step and I felt I could make a well informed decision which was great. Also the delivery process was perfect. The delivery driver was very friendly and phoned me to confirm that I would be in for the delivery of the car. The car meets our specifications and at present we haven’t had any problems. It came with all the documentation required which made me feel confident that I had made the right decision. I know we are in a difficult time at the moment but you all did a great job. Thanks again. Take care and stay safe.

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Christopher Maloney
Nov 21,2020

To be honest, i never new buying a car from this company could be so easy; the staff are absolutely professional, polite easy to deal with not pushy a credit to the industry.I’ll be certainly recommending this company.

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Luke Duffield
Nov 21,2020

Update on this review whilst I still stand by my original feelings towards the handling of my car etc I have since been contacted by the Buyacar team and can’t fault the lady I was in correspondence with and have also had garage fees for repairs paid back to me. My experience with BuyaCar.co.uk has been less than easy. I part exchanged my car for my new one and paid the remaining balance outright. Within a week of owning the new car I experienced a “power steering fault” light/alarm message on car. Concerned I phoned and emailed about this, only to then have to find my own garage to look at issue as Buyacar couldn’t offer a mechanic service of their own. After a diagnostic on the car the garage determined that it was not a fault with power steering as such but was still an electrical fault. I contacted Buyacar to let them know the garages findings and they reimbursed me for the cost of diagnostic works. Fine. Cut to one month later I was told via same email I had to get car booked in for another diagnostic check at an official manufacturers garage. Only slot I could get was a month later as yet again they offered no one who could look at my car, and even after the month I was told not to ok any work as they needed to ok price of diagnostic and work before they’d pay out. Obviously you don’t want to be driving around with a faulty car, so In the end I had to take car and pay to have problem fixed myself as warning of power steering fault became unbearable with warning message and alarm sounding. All in all a soured experience which I will never repeat by buying a car online again. Unlike the other reviews It’s only when you have a problem do you truly see how well a company handle it. Poorly!

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Chris
Nov 20,2020

The whole end-to-end process was seamless. They even handled my part exchange, gave me a fair value and paid my finance company directly without any intervention from me. My new car was delivered in good time and shape. I was kept in the loop through out the whole process and defo recommend anyone to give them a look when purchasing a car.

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Janis/ Glyn
Nov 19,2020

Excellent service,car was delivered on day and time they said,would use again

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Sarah Powell
Nov 19,2020

I was very unsure about buying my A car… I was very unsure about buying my A car online and not being able to test drive first, but I thought what have I got to loose, they’ve got the car I’ve been looking for a long time, so decided to buy it and what a great service I had all contact on the phone was amazing experience I’ve now had my car 1 month and I think it only took just under couple of weeks to get the car delivered. I’m so pleased with the service I’m receiving, I will definitely be recommending this to my friends.

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Chris Hawksworth
Nov 18,2020

I bought my vehicle back in February and all went well and was pleased with the efficiency of it all. Due to Covid lockdown, my home charging station was not installed until November. It was only then that I found out the The Type 1 charging cable was faulty and would not charge the car. I emailed buy-a-car who replied promptly, giving me a site where I could buy a cable and they would refund me. I was refunded the same day I purchased the cable. I am extremely pleased with the service I received.

0800 050 2333 [email protected]

31-32 Alfred Place, W1CE 7DP, London, GB

http://www.buyacar.co.uk

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